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LearnUpon Reviews
Learning Management Systems (LMS)LearnUpon is an Agentic Learning Platform that moves beyond the limits of the traditional LMS with intelligent agents that take on the operational load, freeing your team's energy to focus on strategic impact.
Pricing
Contact us for pricing
Who Uses This Software?
We help midsized enterprises focused on building human capability across their employee workforce, customer base, and membership.
LearnUpon Reviews 2026: Pros & Cons, Ratings & more – Page 7
Is LearnUpon the right solution for you? Read verified LearnUpon reviews from people in industries like yours to make a confident choice.
Pros
- Ease of Use & Navigation Users frequently describe LearnUpon as intuitive and easy to navigate, allowing both administrators and learners to get up to speed quickly without technical complexity.
- Customer Support & Service Customer support is one of the most consistently praised aspects, with reviewers highlighting responsive, knowledgeable teams and strong customer success guidance.
- Implementation & Onboarding Many reviewers note a smooth implementation process, supported by onboarding assistance that helps teams configure and launch the platform efficiently.
- User Experience & Engagement The platform delivers a positive user experience for both admins and learners, with a clean interface and workflows that support engagement and usability.
- Performance & Reliability LearnUpon is commonly described as stable and reliable, performing well across different training use cases without major technical disruptions.
Cons
- Reporting & Analytics Issues Several users mention that reporting functionality could be more advanced or flexible, especially for organizations needing deeper analytics.
- Limited Features / Missing Tools Some reviews point out that certain advanced LMS features or automations are missing or less developed compared to more complex enterprise platforms.
- Complexity in Specific Workflows While generally easy to use, certain workflows (e.g. webinar registration or specific admin actions) can feel less intuitive and require extra steps.
- Feature Activation & Configuration A few users note that some features require activation or assistance from Customer Success, adding friction during setup.
- Minor Performance or Usability Quirks Occasional small delays or usability inconsistencies are mentioned, though they do not significantly impact overall platform usage
Performance Overview
Overall Rating
92%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Quick to configure and easy to use and has most of the features I want.
Jan 31, 2019
What do you like best?
The excellent customer support. Ability to have multiple client portals branded for different needs.
What do you dislike?
The fact that users are linked across portals. Would also like to see access via code or token without the need to use the storefront.
Efficient and user friendly. It's great to have all of our training materials in an accessible space
Jan 28, 2019
What do you like best?
Ease of use as a an administrator and also as a learner, the support and friendliness of the Learn Upon team.
What do you dislike?
Can't think of anything! But if I do think of anything the Learn Upon team are happy to take on any feedback
LearnUpon is a very good LMS with GREAT support. It meets (or exceeds) our needs and looks good.
Jan 24, 2019
What do you like best?
The support is top notch. I've had questions/issues addressed in minutes and the usual response time seems to be less than an hour. Plus everyone is just great to work with. I've been working with Learning Management Systems for over 20 years now and they all do pretty much the same things. LearnUpon does those things well. They're continuing to roll out cool features and they listen to suggestions and needs.
What do you dislike?
There's not really much to dislike. Additional customizability would be nice, but it's not a need.
Excellent customer support from a highly responsive team.
Jan 15, 2019
What do you like best?
The software is easy to use, fast to get up and running and deploy across a large user base. I felt that compared to other LMS products I have used over the years the LearnUpon team are genuinely committed to our success in using the platform. They understand that their customers are buying more that software product and as a result act and think in that manner.
What do you dislike?
To be honest, there is nothing I dislike, Learnupon is an excellent LMS, backed by a first class team and I would highly recommend it.
They understood our business needs on our first teleconference. Experienced in our space.
Jan 11, 2019
What do you like best?
Compatibility and ease of use. Their support team is readily available and extremely knowledgeable.
What do you dislike?
LearnUpon outpaced all other companies available in the marketplace. They are accessible at any time.
I find LearnUpon, easily accessible, suitably configurable for my needs and very easy to use!
Jan 10, 2019
What do you like best?
The support we receive from Carrie and her colleagues at LearnUpin is fantastic.
What do you dislike?
Nothing, their futire road map looks as though they are adding the right features that we require
Customer Service is some of the best out there!!!!
Jan 10, 2019
What do you like best?
The Service. Having a responsive 24/7 support team and a Success person quickly able to answer questions which were pretty specific to my use case and help me make initial decisions was invaluable to the process.
What do you dislike?
There is nothing that I dislike about the LearnUpon LMS. In general, everything runs like clockwork!
Brilliant! – Intuitive – Has everything we need and more.
Oct 13, 2017
What do you like best?
LearnUpon has been able to do everything we want and more. The upgrades are on point, timely and if we need something, they take note and consider the upgrade during review periods. Building course a is easy, and the user experience is intuitive and clean. The knowledge base is excellent and easy to access. We have a fantastic sales contact, client success contact, and technical support team. It often feels like they anticipate our needs.
What do you dislike?
Anything that we dislike is so minor it is not worth mentioning....if pushed I would say super small navigation within the admin tasks. That being said during our recent client review they took note and showed us that it is already being addressed.
By far the best LMS experience we have had to date! Service beyond expectations.
May 30, 2017
What do you like best?
They respond quickly to requests for help, for enhancements, and share solutions to problems we face in our challenging population of full and part-time employees. They continue to innovate and respond to the needs of our business. LearnUpon makes you feel you are their only customer.
What do you dislike?
Honestly, anytime I have brought something up to them that I do not like they fix it so at this point not one thing!
