Articles

August 21, 2016

Fixing Business Problems, Not Just Building Content

Training helps when people need to gain or maintain new, updated, or changed skills (and the knowledge embedded in those skills). But organizations have many, many business problems caused by poor processes, inadequate tools, and so on. Many times they think training will help, but that’s where we get to professionally help them see what will help and how to use limited resources efficiently.
by Patti Shank, PhD