June 14, 2016
We Need A Workplace Performance Focus - Now
If you’ve been listening to organizational Learning and Development (L&D) chatter in the last few years, you’ve begun to hear more and more talk about “performance”. Vocal authorities in the Learning and Development field are recommending we avoid building traditional training courses just because someone asks for one in favor of looking for more holistic “workplace performance solutions”. What does looking for workplace performance solutions mean, exactly? Does it even make sense for people whose traditional mission has been to develop instruction to go outside of that mission? In this and follow-up articles, I’ll explain the types of analysis work that Learning and Development people can use to determine what is causing the types of problems that cause people to come to us saying “We need a course!”.
by Patti Shank, PhD