Articles

December 28, 2020 | Sponsored

How To Make Your Own Virtual Onboarding Plan

Virtual Onboarding can be a true challenge. But by understanding the onboarding milestones and using this checklist, you have a roadmap to success.

by Stephanie Ivec

Benefits Of Virtual Training During The COVID-19 Pandemic

eLearning Benefits

December 28, 2020 | Sponsored

Benefits Of Virtual Training During The COVID-19 Pandemic

There are many benefits in virtual onboarding, especially during a pandemic. This article will explain why virtual training is an overall efficient solution for your organization.

by Vaishali Sangtani

Learning Management Systems

December 28, 2020 | Sponsored

A Brief History Of The LMS

Learning Management Systems have an exciting history behind them. Understanding where they once were is the key to understanding where they are today.

by Dr. RK Prasad

Custom Remote Learning Or Off-The-Shelf? A Classic Dilemma For L&D Managers

Remote Working

December 27, 2020 | Sponsored

Custom Remote Learning Or Off-The-Shelf? A Classic Dilemma For L&D Managers

Choosing between custom remote learning and off-the-shelf is always a tough choice for L&D experts. It shouldn't scare you, though. In this article, we examine all you need to know and keep in mind before making the right choice.

by Joel Ippel

7 Tips On Using CRM-LMS Integrations To Improve Customer Satisfaction Scores

Learning Management Systems

December 27, 2020

7 Tips On Using CRM-LMS Integrations To Improve Customer Satisfaction Scores

With so much competition, it’s increasingly difficult to build a strong brand relationship. In this article, I share 7 tips to use LMS integrations to keep consumers content and build a better rapport.

by Christopher Pappas

Speech Analytics For Customer Support Call Centers

Sales Strategies

December 27, 2020

Benefits Of Speech Analytics For Customer Support Call Centers

Good speech analytics software is not just a transcription tool. It offers many benefits, like customer satisfaction, operational efficiency, cost reduction, and more.

by Jone Samy

Human Nature Influenced By Technology: Part 2: holistic approach to education

Learning Psychology

December 27, 2020

Human Nature Influenced By Technology: Part 2

The rapid rise of technology, now integrated into most aspects of life, has accelerated during the pandemic to produce polarized views and human conflicts. Part 1 looked at human history and behavior, with Part 2 advocating a holistic approach to education which technology can facilitate.

by Rosemary Sage

Microlearning

December 26, 2020

7 Signs That Your Microlearning Library Needs An Overhaul

Is your microlearning online training repository still suitable for your modern workforce? In this article, I highlight 7 signs that your microlearning library needs an overhaul.

by Christopher Pappas

Could Santa Claus Teach You About eLearning?

Learner Engagement

December 26, 2020

Could Santa Claus Teach You About eLearning?

If the year 2020 has taught us anything, it’s that we need to think outside the box. It’s not just a fancy phrase anymore. It’s become a crucial skill for survival.

by Mario Buljan