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Litmos Reviews
Learning Management Systems (LMS)Litmos is the Learning Acceleration Platform, helping more than 11,000 organizations in 150 countries build human capability in the AI era across their workforce, partners, and customers.
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Who Uses This Software?
Over 11,000 organizations trust Litmos to build, activate, and evolve human capability at the speed of AI.
Litmos Reviews 2026: Pros & Cons, Ratings & more – Page 5
Is Litmos the right solution for you? Read verified Litmos reviews from people in industries like yours to make a confident choice.
Pros
- Ease of Use & Navigation Reviewers overwhelmingly praise the platform's accessibility for all user tiers. They noted it is "very user-friendly for both administrators and end users" and highlighted its "clean, intuitive interface [that] simplifies navigation and course management."
- Customer Support & Service The Litmos team receives high marks for being "responsive, knowledgeable, and always professional." Users specifically called out the "managed admin services team" for being flexible and taking the time to educate in-house teams.
- Implementation & Onboarding Transitioning to the software is described as efficient and pain-free. One administrator noted that "from setup to implementation everything ran smoothly," including migrating "tons of learner data from our previous LMS."
- Feature Set & Functionality Reviewers valued the platform's robust feature set, highlighting "integrations with other systems via APIs enabling us to automate a large number of our processes," flexible assessment tools, and automated reminders.
- User Experience & Engagement The built-in engagement tools are highly effective at driving completion rates. Administrators reported that the platform's "gamification elements have significantly increased learner engagement and accountability" across their teams.
Cons
- Reporting & Analytics Issues Data extraction and analysis present major hurdles. Multiple users noted that the reporting functionality challenges their organization, with one explaining, "We typically export Litmos data and use another platform with stronger reporting capabilities."
- Customization Limitations Making large-scale adjustments to permissions or content can feel rigid. Reviewers complained that "custom permissions are inflexible," advanced customization requires complex support, and updating certificate templates at scale requires tedious manual edits to each individual course.
- Complexity & Learning Curve While basic usage is simple, deeper administration requires advanced knowledge. One user stated it "felt like you need to know coding to be able to fully use the software to its full potential," while another noted that admin tasks become "cumbersome at scale" for large teams.
- Performance or Reliability Issues Technical glitches occasionally disrupt the experience. Reviewers cited experiencing "frequent lag and login issues," a lack of precision in interactive screen click tests, and formatting bugs where "certain design features don't render pictures well."
- Cost & Add-ons Long-term budget scalability is an issue for expanding organizations. Reviewers noted that "pricing escalates quickly, especially with the course library," and that advanced customization features often "incur extra costs."
Performance Overview
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Tool focused to educate corporate users, managers and admins
Aug 31, 2022
What do you like best?
The most important part is that the user interface and management interface are easy to navigate and understanding this is important. The platform is very flexible and can be tailored for a variety of needs. You can buy their content or create your own and add it to the platform. I don't see us leaving SAP Litmos any time soon.
What do you dislike?
49 english SAP Litmos Ideas is good, meets feature requirements, functional, I recommend adding video speed, adding cancel action to delete users, learning path in learning path, questions in exams with more options like other vendors and numbering quiz (which. is very easy).
As a delivery method of training it's fine but it lacks the intuitive bells and whistles
Jul 13, 2022
What do you like best?
The choices of what types of modules to create is very user friendly. The achievements tab provided an ease of use to see past training and download certificates.
What do you dislike?
Ugh! I had to learn html code to install a banner. Also, every time there was an update it would change the administrator settings. The reports section is seriously not user friendly. I had to manually send emails to remind managers of employees who needed to take courses. While there was a course discussion link, it was inconvenient placed. A separate discussion module to promote social learning is preferable.
Love the adaptive learning suite and effortless learner and admin experience
Jul 12, 2022
What do you like best?
What a great experience, from procurement to implementation. Helpful customer service, uncomplicated implementation, effortless user experience.
What do you dislike?
I can't think of anything I didn't like about the Litmos platform. It had everything we needed at a super competitive price point for a NFP
Stable platform for compliance training and learning assignments
Apr 21, 2022
What do you like best?
Assigning and managing compliance sessions has been reliable with Litmos. Employees get reminders, complete modules on time, and we track compliance neatly. The automation helps reduce administrative work significantly.
What do you dislike?
No major issues to report so far and that has been the case for some years now. The platform has been consistent in delivering training.
A simple but very effective Learning Management System
Jun 25, 2021
What do you like best?
SAP Litmos is a simple to use platform with lots of uncomplicated features. I would like to point out the ease of creating courses as well as extracting custom reports.
What do you dislike?
We have addressed a couple of features to make our lives easier, but they have not yet been implemented. No big deal here.
Litmos
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Aug 16, 2021
Lots of flexibility in creating student deliverables. Reporting needs improvement but still workable
Feb 4, 2021
What do you like best?
They offer the ability to implement state-of-the-art e-learning modules in a wide variety of formats. We also opted for their paid support services—it’s been a fantastic investment, and I highly recommend it.
What do you dislike?
True custom reporting is a challenge. There are some data points that are not available in the reporting engine but can only be exported from the Dashboard activity section. Also, the data that is only accessible from the dashboard is purged every four months.
Litmos
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Aug 16, 2021
A world class Learning Management System for all your training purposes
Jun 19, 2020
What do you like best?
Moving from one platform to another can be quite a frustrating exercises, especially when it comes to an LMS. Litmos provide a world-class platform and excellent customer support.
What do you dislike?
There were a couple of times we had issues with the reporting functionality as we wanted to produce custom individual reports for our learners, which we could not do by ourselves.
Litmos is one great Learning Management System for compliance training
May 23, 2020
What do you like best?
We can get our compliance training content to our users very quickly. We have also tripled our course completion rate right after we switched to Litmos.
What do you dislike?
Reporting on learning paths is really difficult to manage. I also wish there was more consistency in the admin interface.
A good learning system with excellent support team
May 11, 2020
What do you like best?
Their customer support team is great. The user interface is good, course creation is quite easy as well as intuitive.
What do you dislike?
Sometimes the app can be quite buggy meaning that you need to close it and restart it. Generally speaking the app itself needs some extra work to be done.
We launched our online academy within weeks thanks to Litmos
May 1, 2020
What do you like best?
Litmos is one of the easiest Learning platforms to implement. We started with a couple of courses and within a year we have moved to 120+ modules.
What do you dislike?
The support team is very responsive, but there are bugs in the platform. Reports could also be improved
