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Softbook LMS Reviews 2026: Pros & Cons, Ratings & more – Page 5

Is Softbook LMS the right solution for you? Read verified Softbook LMS reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Ready to go engagement software. Softbook is AWESOME!

Jun 13, 2024

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The availability of training on how to use Softbook and how to be successful with it are beyond anything I have seen on other platforms. There are many opportunities for free training and assistance in building your platform and the support team is very responsive. I work on most all of the learning platforms as a course builder for clients, and I recommend Softbook as my first choice.
What do you dislike? Sometimes I have challenges with the templates for building pages, but when I reach out to support, there is usually a work around.
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Reviewer verified by LinkedIn

Industry : Public Relations and Communications | Company size : 51-200 | Level : Partner | Focus : Human Resources | Experience using the software : Less than 6 months as User

The product is exceptional and stands out for its continuous improvements.

May 30, 2024

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We aimed to establish an internet-based educational institution accessible to a diverse audience, catering to both technically proficient individuals and those less familiar with technology.The exceptional and prompt customer support provided by Softbook has consistently impressed us. The support team is approachable and helpful, always ready to assist Even when guiding us to the help documentation, they do it in a friendly and supportive manner, showing their dedication to customer satisfaction
What do you dislike? We liked everything, everything is great. We operate an expansive online school catering to all school teachers nationwide. This platform enables us to efficiently connect diverse groups of users with abundant resources. It also grants us the ability to monitor their utilization and access of these resources in a manner that surpasses traditional email communication.
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Reviewer verified by LinkedIn

Industry : Computer & Network Security | Company size : 201-500 | Level : Director | Focus : Finance | Experience using the software : Less than 6 months as Administrator

Softbook - The Ultimate Solution for Employee Learning, Growth, and Engagement

May 28, 2024

Overall Rating 79%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Reporting plays a key role in creating informative weekly and monthly reports on users, courses, and other data. Daily guidance maintains interest, helps complete training on time, and encourages a serious approach to assessments. The learning matrix simplifies report creation and provides top management with a detailed overview of the learning processes. Softbook offers a variety of educational courses, taking into account the needs and interests of all employees.
What do you dislike? We wish we could register time spent for practical “on the job” training. There is no gamification yet, and the analytics of students' progress is somewhat lacking.
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Reviewer verified by LinkedIn

Industry : Business Supplies and Equipment | Company size : 1,001-5,000 | Level : Director | Focus : Finance | Experience using the software : 6-12 months as Administrator

I highly recommend this platform and the Softbook team!

Apr 24, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We were looking for a platform with a specific level of security and Softbook was our final choice. We use the platform for customer onboarding and in-house training, so it is really important to keep data safe. We were informed during our initial online meeting that their main focus is to prevent the unauthorized copying of our materials. The platform uses encryption to secure our information, ensuring it remains inaccessible to unauthorized parties.
What do you dislike? Overall, I can't say anything bad. Softbook has everything we need and wanted. Recommend it to everyone who wants to start creating courses.
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Iryna D.

Industry : Outsourcing/Offshoring | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User

Excellent LMS. Simple, powerful and well-built - the best I have used so far.

Apr 24, 2024

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We had a great experience with Softbook. Creating and managing classes is very simple. The system is easy to understand, simply upload your cources, create purchase options and you are ready to go. The customer support is very responsive, we needed some extra integrations and they've helped us set them up. I can recommend Softbook to any online school!
What do you dislike? Nothing to share here for now. Our team has found that working with yours has been a positive and productive experience. We are fully satisfied with the cooperation.
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Khrystyna Y.

Industry : Marketing and Advertising | Company size : 11-50 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User

As the LMS Administrator for my organization, I spend nearly 40 hours a week working within the sys.

Apr 12, 2024

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Regarding Softbook, I appreciate the incredible assistance provided by my client success manager. Tracking compliance training requirements is our most important need. The Softbook is easy to learn and its functionality is superb compared to others. Administratively, it makes managing learners, training programs, and certificates effortless. Softbook LMS provides easy access to data visualization and generating reports is effortless.
What do you dislike? The only drawback I have encountered thus far is the absence of bulk editing capabilities for modifying specific attributes of courses and curriculums. A significant improvement that is currently being considered by the Softbook development team is the ability to make bulk changes to categories, enrollment rules, messaging, and other elements across multiple courses and/or curriculums simultaneously.
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Reviewer verified by LinkedIn

Industry : Computer & Network Security | Company size : 201-500 | Level : Senior | Focus : Engineering | Experience using the software : Less than 6 months as User, Administrator

Easy to set up, easy to scale, and amazing support

Mar 2, 2024

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Softbook is very easy to set up. The system is very intuitive and we were able to go live with our LMS very quickly. We now have more than 300 users and more than 7000 courses assigned, the reporting is really great to be able to assess where the training content can be improved and where the quiz could be made harder or easier. The level of granularity available is amazing... we can do very high-level reporting, but also user-level insights.
What do you dislike? Everything's perfect. In addition, they are easy to scale, requiring little upfront investment, and their costs are still lower than those offered by many rivals. The fact that we could subscribe to a monthly plan instead of committing to a year at a time is also something we really like! The knowledgebase and help system is very extensive, but on the few occasions we had very specific issues or questions, their support was not only very responsive, but our issues were quickly resolved.
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Denis K.

Industry : Chemicals | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience using the software : Less than 6 months as Administrator

With Softbook, you can conveniently roll up our training materials with just a few simple clicks.

Feb 25, 2024

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Excellent service and support...quick to advise and get things done. The technical team has been there for us many times with advice and even coding that we have used for the management of our portal. Provides us with a turnkey solution for our e-learning / LMS needs. Our clients/students can quickly navigate the intuitive interface provided by Softbook, thereby minimizing the time it takes us to administer the site.
What do you dislike? Softbook is quick to advise and help us resolve issues, although some workarounds are required for the way we want to use the product. More flexibility in how subscriptions are managed, including a more seamless system for processing payments, including managing applicable taxes, would be a huge benefit, but we have found workarounds...more work needs to be done.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 51-200 | Level : Director | Focus : Finance | Experience using the software : Less than 6 months as User, Administrator

Great compliance software for organizational competency training & assessment

Feb 19, 2024

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What's interesting about this is that it's still developing and keeps coming out with new features. The fact that you can have your online lessons + various ways to test students and their homework is quite nice, and I look forward to seeing it improve in the future. The ability to teach people remotely, sometimes without the need for an instructor. If the lessons are done right. Having your own library courses that you can adapt to your own style is useful, too.
What do you dislike? I guess one thing I miss is the fact that I still don't see integration with Google Meet, since it's one of those platforms where you're not really limited to the number of attendees and some users are more used to that than zoom.
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Reviewer verified by LinkedIn

Industry : Business Supplies and Equipment | Company size : 201-500 | Level : Manager | Focus : Business Development | Experience using the software : Less than 6 months as User

Excellent tools for training and developing talented people

Feb 11, 2024

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What I like most about Softbook is its interface as it has many options to manage learning, automate resources and educational portals for a very complete training of our employees, it is an innovation in e-learning, with the ability to schedule alerts, calendars, tasks. If I were given several options of online learning tools, I would definitely choose Softbook.
What do you dislike? This platform, although very easy to use, has a lot of features that are generally difficult to customize, they should do more flexible customization in some areas of the courses so that anyone without training can have access to these features and so that companies can use these customers.
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Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 201-500 | Level : VP | Focus : Program and Project Management | Experience using the software : Free Trial as User