Softbook LMS Reviews 2026: Pros & Cons, Ratings & more – Page 8
Is Softbook LMS the right solution for you? Read verified Softbook LMS reviews from people in industries like yours to make a confident choice.
Softbook offers the best feature set and flexibility and great support.
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We had a look at a lot of solutions on the market, but in the end Softbook was the best because of its features and flexibility. This enables us to create learning platforms for different scenarios-one person, multilingual systems, or our own learning portal with eCommerce-all in one subscription. We liked the automated email marketing feature best, and they also have an interesting telegram channel where you can learn different business tricks like: tripwires, downloadables, etc.
What do you dislike?
I'm having trouble loading PowerPoints with the built-in sound. The support I received resolved the issue very quickly, so no complaints.
Easy to set up, easy to use and just works! They have never let me down.
Overall Rating
93%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Softbook is a simple but effective service that solved a significant problem we were experiencing. Softbook became our alternative because we lacked a dependable SRM system at that time. The Softbook service saved us a substantial amount of money by allowing us to use features as required. We implemented automated online payment processing.
What do you dislike?
Best service available! Great prices and the service just works! - Quick, intuitive, clean web interface - Reasonable prices - Excellent support
Nice tool, intuitive to use with a lot of useful gimmicks.
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Easy, clean interface for instructors, learners and admins to use. Works well with our courseware authoring, payment gateway and live webinar tools. Responds quickly, efficiently and productively.
What do you dislike?
Nothing particular. The price is about average for the market, but I wish it was less expensive. It comes with everything included, but it is not cheap. So it is definitely worth what you pay.
For training purposes, it's been a great help to our company.
Overall Rating
77%
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Usefulness
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Customer Experience
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Likelihood to Recommend
What do you like best?
We've found that it's very useful in training people and documenting the way they do different things.
What do you dislike?
My only complaint is that the way you are supposed to answer the 'tests' for the training is not immediately clear. Otherwise everything is great.
Softbook works phenomenally well for our company and employees!
Overall Rating
99%
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Usefulness
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Customer Experience
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Likelihood to Recommend
What do you like best?
We have been using it for a year and a half. With ZERO COMPLAINTS and over 40% participation from our entire community! We would recommend Softbook to anyone.
What do you dislike?
There is nothing to add and it is very easy to use. We have not had any problems with it so far! Softbook has achieved all the objectives we set ourselves.
I highly recommend this platform and the Softbook team.
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I have been using the platform for some time now, and I am impressed with its functionality and ease of use. Softbook has helped me increase conversions and establish trust with my clients by displaying my course sales pop-ups. It is easy to use, customizable and comes with great customer support. The support team has been exceptionally helpful and responsive throughout my experience.
What do you dislike?
I didn't find anything wrong with it. It sounds like a great platform to me, we were able to customize everything to our requirements, the support was top notch.
Thank you. My team really liked the process. Good potential
Overall Rating
74%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Easy system and perfectly matched features that are easy to set up. The team has both marketing and legal and technical specialists and all of their needs were met. The price is good and meets all the needs.
What do you dislike?
A little bit of fiddling with the configuration of administrative functions, but the support team helped to do it quickly. Either way, there's room to grow.
A great, full-featured and easy-to-use platform that was definitely worth the money.
Overall Rating
100%
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Usefulness
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Likelihood to Recommend
What do you like best?
Great start. I was looking for a learning management system to set up the course for my marketing team to work on. We were very reluctant at first because it is honestly a hard decision. The main thing for us was collaboration – we had to choose something we can easily work on together. Softbook seemed like a good choice and actually proved itself very comfortable and clear. Thank you a lot!
What do you dislike?
Overall, I can't say anything bad. Softbook has everything we needed and wanted. I did not find anything that I disliked.
Nice service and the most useful set of features!!
Overall Rating
98%
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Usefulness
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Customer Experience
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Likelihood to Recommend
What do you like best?
What made me Softbook’s loyal customer is an impressive set of features that allow creating and managing courses so easy and fun. The system includes everything you need to lead lessons, check homework and test results – integrations, integrated payments and process of enrolment of students, customization of profile. So far, I am very satisfied.
What do you dislike?
Genuinely, nothing! Absolutely, it is the perfect LMS for administrators, tutors and many other professions.
A+ pricing and service - thank you!! Great software. Easy to navigate profile
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Great overall experience. The best feature for me is the ability to communicate constantly with students, it’s like we are in the same classroom together! I am able to check the homework and discuss it with the students after lessons, and whenever there are any questions – I can always reach them easily, as well as they can reach me.
What do you dislike?
So far, I found no negative features, maybe I will see them with time. The only point of improvement I see is that there is no website builder included in the platform, I would love to see it with future updates.