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Softbook LMS Reviews 2026: Pros & Cons, Ratings & more – Page 9

Is Softbook LMS the right solution for you? Read verified Softbook LMS reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

The customer service is very good and they were very helpful and courteous.

Apr 19, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? After using Softbook I have great impressions. First of all, I always thought that creating and managing classes required a lot of effort and I would never be able to handle the management processes. But the system makes it very easy to understand how it works, and all you have to do is just share your knowledge. By the way, the customer support is amazing!
What do you dislike? I loved everything about it. Thanks to the amazing customer service! I would definitely recommend this company.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as Administrator

Softbook made teaching an absolute joy! I can say that I love what I do

Mar 13, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I feared online classes because they don’t give a real connection between teacher and students. That’s what I thought before because Softbook completely changed that. I felt like I was walking this journey with students hand in hand and was cheering for them to succeed!
What do you dislike? Have nothing to complain about! Only I wish I started sooner, then I wouldn’t have missed so much time. However, I have a feeling that working on other platforms wouldn’t have made me love the job so much.
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Диана �.

Industry : Marketing and Advertising | Company size : 201-500 | Level : Entry | Focus : Marketing | Experience using the software : Less than 6 months as User

Great LMS. The best one I used so far – easy, powerful and well-built

Feb 18, 2023

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Navigation and easy enrolment process. You just pay for the membership and go to creating courses. No fuss and I like that. Other platforms I tried were complicated from the beginning and this is not a good start. You have to worry about how your potential students will pay for classes and navigate the platform, getting distracted from the teaching itself.
What do you dislike? Nothing to share here. I like that the management of the school feels very easy and comprehensive. I feel like I will be staying with Softbook for a while, maybe the platform will evolve with other interesting features. I would love to try them!
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Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : Less than 6 months as User

This is the best learning management system I've tried.

Feb 10, 2023

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? My heart stole the usability of the profile and the software in general – from first integration to the actual work with students. It is hard to find a website that will work for users rather than for themselves, so I was satisfied to see that I am taken care of.
What do you dislike? I still can’t figure out if the software actually answers all of my goals, so I can’t give 100% of satisfaction.
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Tatiana P.

Industry : Information Technology and Services | Company size : 201-500 | Level : Manager | Focus : Consulting | Experience using the software : Less than 6 months as User, Administrator

Excellent for checking homework, contacting students, creating tests and lessons

Feb 9, 2023

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I think the best for me was the convenient feature of receiving homework and feedback from students. I was very worried about this process. It went very smoothly, even better than I expected!
What do you dislike? Nothing to share here for now. Overall, I'm sure they have room to grow. But the trust of the users is well deserved.
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Виталий �.

Industry : Management Consulting | Company size : 201-500 | Level : Partner | Focus : Administrative | Experience using the software : Free Trial as Administrator

My team really liked the process. Thank you for motivating them!

Feb 9, 2023

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We were looking for a long time for a software management platform that will be the perfect match for our corporate courses. Softbook fulfilled every goal we had written down and special appraise is to the user journey. Our team gave a lot of positive reviews and showed readiness to study more – that’s the most important for us.
What do you dislike? Absolutely nothing. Thank you to the amazing support team for dealing with every issue we had with lightning speed.
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Владимир u.

Industry : Computer Games | Company size : 501-1,000 | Level : Senior | Focus : Business Development | Experience using the software : Less than 6 months as User

Softbook LMS logo
Softbook LMS — Feb 9, 2023

Thank you for review!

It's good to use, but it doesn't jump over the top.

Feb 8, 2023

Overall Rating 66%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like how the system includes everything you would wish to have when creating courses. It is also so easy to use, you don’t even notice that you are doing any work, it goes through as easy as possible and the support team is amazing!
What do you dislike? It’s not the first LMS I use, so they have to have something exceptional to make me say it’s the best. To be fair though, it’s better than 60% of them.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 11-50 | Level : Director | Focus : Business Development | Experience using the software : Free Trial as Administrator

Softbook LMS logo
Softbook LMS — Feb 9, 2023

Thanks for your review! We will do our best to become one of the best LMS that you used in your life! We just need some time to do so:)

Good choice for your company. I would see how the software changes with time.

Feb 8, 2023

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We wanted an easy to use LMS for our corporate enrolment process. It took us a lot of time to teach new employees, and we were always improving the materials, meaning that with time the HR team had to learn the materials themselves, and it just started to seem useless. We wanted to give everything to technology and stumbled upon Softbook. So far, we are very satisfied. For the HR team, it is a BIG relief to delegate this task and the feedback from new starters was great.
What do you dislike? We didn’t try any LMS before, so we decided to trust Softbook straight away. I feel like there are features that the system will add in the future, as it is relatively new to begin with. I’d love to see that and feel that the software has a bright future.
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Екатерина �.

Industry : Financial Services | Company size : 201-500 | Level : Manager | Focus : Finance | Experience using the software : Less than 6 months as User

Softbook LMS logo
Softbook LMS — Feb 9, 2023

Thank you for using our product! And thank you for such good review!

Everything is great, the only missing feature – website builder.

Feb 8, 2023

Overall Rating 70%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I loved the work of customer support, they work very efficiently and answer any question you have. Also, I think the company paid a lot of attention to customer experience as the customer journey is incredibly easy. You don’t even know what question you might have, but the system already answers!
What do you dislike? I did give 3 stars to usefulness, because 1 important feature is missing for me to say that the website is completely useful to create and teach on. In my opinion, the website builder is absolutely essential for the learning management system. I feel if they add it, they will absolutely win in the industry.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 51-200 | Level : Senior | Focus : Media and Communication | Experience using the software : Less than 6 months as User, Administrator

Softbook LMS logo
Softbook LMS — Feb 9, 2023

Thank you very much for your review. It's very informative and helpful. We are sorry, that you didn't find website builder in our product, it is under development right now and hopefully we will release it this year. Anyway we can recommend you to use some third party website builder and we are sure that you can get even better results with such combination.