Photo of Helen Gray
Kineo

Helen Gray

Digital learning devotee
Helen has worked in learning since 2008, crafting content to make difficult concepts seem simpler for brands across the City & Guilds Group. She's now a full time Kineo employee, focused on digital learning, driving learning culture and delivering impact for businesses across the globe.
6 articles
3 topics
Posting activity
January 26, 2021 | Sponsored

6 Steps To Mapping The Learning Journey By Putting Skills Gaps And Employee Needs First

Learner journey or experience mapping is all about moving the focus of training from an Instructional Design to an experiential perspective for the learner. It maps learner experiences through various stages of progression, from building awareness of learning needs, to consuming learning and applying it on the job. To create learner journeys that work, we follow these six steps at the start of every project.