LMS Customer Experience

Training your customer care team is all about solving customers’ problems. But can you use mobile learning tools to make your customers happy too? In this article, I explore 4 ways that a mobile learning platform can help you achieve stellar customer satisfaction scores.

Are you in the retail industry? Hang on, you’re in for a bumpy ride! Customers are becoming more demanding, and all the while, your employees are leaving just when you need them the most. To stay in the game, you’ll need a solid retail training strategy.

Solid, dependable support is as important to the success of your LMS as the design features or content management. Does your new LMS vendor get it right? In this article, I’ll highlight 5 types of LMS support services to consider when buying your next LMS.