Educational Technology Trends

Are you looking for Educational Technology Trends? Click for all the latest articles about Educational Technology Trends, written by our top eLearning authors. Share our resources or submit your article!

5 Technologies That Disrupt Customer Service Training

5 Technologies That Disrupt Customer Service Training 

The employees joining customer service and sales teams need thorough training that usually requires a trainer and multiple role plays. Virtual Reality, speech analysis, Artificial Intelligence, chatbots and Big Data could provide the much-needed disruption in customer service and sales training.