February 8, 2018
How Companies Deliver Customer Training, Part 1
Today's forward-thinking companies are using new approaches to customer training – including online webinars, knowledge bases, live chat, and online courses. These are just the tools, however. In this two-part article, we’ll explore 4 ways to deliver effective customer training and, most importantly, how to augment them with eLearning.
by Dan Westmoreland