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Adobe Learning Manager Reviews 2026: Pros & Cons, Ratings & more – Page 4

Is Adobe Learning Manager the right solution for you? Read verified Adobe Learning Manager reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Multiple users praised the platform's simple and intuitive UI. One user noted the navigation is "straightforward, making it easy to find any course," while another mentioned the updated UI makes the system "smoother and more intuitive for customers" without unnecessary complexity.

  • Customer Support & Service

    Reviewers highly rated Adobe's support team. One customer highlighted that the "Help desk support is excellent, fast responses and persistent follow-up until issues are solved," and another mentioned the support teams are always there to help smooth out the learning curve.

  • Customization & Flexibility

    Users appreciate the ability to tailor the platform. Reviews cited "powerful customization capabilities, allowing for personalized learning paths and a branded user experience," as well as flexibility in managing different user types and assigning training.

  • Feature Set & Functionality

    The breadth of tools and integrations was a major plus. Reviewers loved the seamless integration with Adobe Captivate and Premiere Pro, as well as the ability to use multiple content formats (PDFs, slides, videos, audio, live training) and external course catalogs.

  • User Experience & Engagement

    The platform successfully drives learner engagement. One user specifically compared the personalized experience to Netflix, praising the "curated course suggestions, gamification, multilingual support, and LinkedIn badge sharing."

Cons
  • Limited Features / Missing Tools

    Some users found specific tools lacking for their business needs. For example, one reviewer noted the platform "does not seem to have any ecommerce ability to resell courses," and another mentioned that marking a course complete requires manual clicks rather than being automated.

  • Customization Limitations

    Certain areas of the platform feel rigid to users. One review pointed out that "managers on self-registered users can’t be edited, which limits flexibility," while another mentioned that "email templates could offer more editing options."

  • Reporting & Analytics Issues

    Data visibility is a pain point for some administrators. Multiple reviews (from different users/dates) specifically stated that "Finding the exact report can be challenging," suggesting the reporting interface could be more intuitive.

  • Complexity & Learning Curve

    While usable once set up, the initial phase can be daunting. Reviewers noted "there's a learning curve for new users" and that "the initial setup and configuration can be extremely lengthy."

  • Integration & Technical Challenges

    Users experienced a few technical and system-handling glitches. Examples include "migrating third-party content is tedious," retired classes still appearing to learners, and password reset issues occurring when multiple employees share the same name. Switching between sandbox and live environments also requires clunky workarounds, such as using incognito mode.

Performance Overview
Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

I never thought that I will have a hard time using it, I had a great time using and learned a lot.

Jun 28, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I'm not a technical person, for me it presents a wide variety of application. User friendly, easy to adopt.
What do you dislike? I don't really know things that I don't like with the app. I'm not a technical person so I cannot say more.
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Reviewer verified by LinkedIn

Industry : Consumer Services | Company size : 501-1,000 | Level : Senior | Focus : Support | Experience using the software : Free Trial as User

Adobe Captivate Prime gives confidence to its users.

Jun 23, 2023

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Working with low prices and big brands always gives confidence to its users. I like the gamification and fluidic player features. I really like this new brand LMS. Just plug and play.
What do you dislike? User-interface on mobile devices needs to be developed. On the other hand, mobile usage is very low in our company.
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Amanda B.

Industry : Real Estate | Company size : 5,001-10,000 | Level : Manager | Focus : Consulting | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

What an absolutely great Learning Management System from Adobe

Sep 6, 2022

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Adobe Learning Manager offers key connectors that are easy to integrate, allowing for quick understanding and visualization of the user's learning journey, including the modules or courses they have completed. It also provides a comprehensive view of the courses, enabling users to maximize its potential.
What do you dislike? There are no comments to add to this section. ALM simplifies the process of launching new courses with just a single click, while also providing the ability to monitor user progress through a customizable dashboard tailored to specific needs.
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Reviewer verified by LinkedIn

Industry : Translation and Localization | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Great Learning Platform with Room for Improvement in Mobile Functionality

Mar 6, 2022

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adobe Learning Manager offers extensive flexibility and customization, enabling seamless integration into our teams for success. With diverse options like learning paths, certifications, and more, we can quickly and effectively roll out user training. The platform can be tailored to our unique industry needs, empowering internal users to engage in training that aligns with our company culture.
What do you dislike? Sometimes the app is not working well. Makes it difficult to switch from admin to learner, dashboardi freezes. etc.
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 1,001-5,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

An Intelligent Learning management system. More pricing options required..

May 21, 2020

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Because of its integration and automation capabilities, the learning managers and admins work gets easier. There are additional content catalogs available for Captivate Prime which include work, business and softskills. Additionally, users have control over their data and privacy.
What do you dislike? It has a monthly subscription pricing option with annual commitment and option for perpetual license only for exclusive courses. Options for perpetual license will be good.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : VP | Focus : Consulting | Experience using the software : Free Trial as User

Tracking and Notifications features are good here.…

May 7, 2020

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Learners can keep close track of their learning and be notified from time to time. Allows you to choose only relevant notifications and have too much showing up on the home pages.
What do you dislike? Mobile apps and more video tutorials needed for more features.. otherwise its a good software for organizational learning
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Samuel T.

Industry : Events Services | Company size : 11-50 | Level : Consultant | Focus : Human Resources | Experience using the software : Free Trial as User, Administrator

Notes and language support is good in the Adobe LMS.

May 4, 2020

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adobes LMS has many striking features, the notes feature helps you to take quick notes during your training and refer back when you need them. It has multi language support too.
What do you dislike? More language options needed for locales so that it can be used by folks who want to navigate in their native language.
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Carolyn B.

Industry : Information Services | Company size : 1,001-5,000 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the procurement team

Fluidic player for multi format content is awesome.

Apr 9, 2020

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Love the fluidic player. Most players need extra plugs to be downloaded which is a pain. Here it plays all formats.. interactive, videos, PPTs, PDFs and word docs without any glitches.
What do you dislike? Design for badges can be better so that learners can share them with their friends and peers..
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 11-50 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the deployment/customization team

A brilliant LMS for admins and training managers .

Apr 9, 2020

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Learning managers have a lot of cool features to score and rate learners, generate transcripts and get feedback.
What do you dislike? For education institutions, there needs to be relevant features and more discounts.
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Courtney D.

Industry : Education - Higher | Company size : 11-50 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as User, Member of the procurement team

A nice LMS for learners. Mobile learning is important

Apr 3, 2020

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Provides learning using mobile apps and supports multiple devices and languages. It is very relevant for mobile learning in this day and age.
What do you dislike? The Apps are not the best in the learning space. Loading and features to play content seamlessly should be improved.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 11-50 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the deployment/customization team, Member of the procurement team