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Adobe Learning Manager Reviews 2026: Pros & Cons, Ratings & more – Page 6

Is Adobe Learning Manager the right solution for you? Read verified Adobe Learning Manager reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Multiple users praised the platform's simple and intuitive UI. One user noted the navigation is "straightforward, making it easy to find any course," while another mentioned the updated UI makes the system "smoother and more intuitive for customers" without unnecessary complexity.

  • Customer Support & Service

    Reviewers highly rated Adobe's support team. One customer highlighted that the "Help desk support is excellent, fast responses and persistent follow-up until issues are solved," and another mentioned the support teams are always there to help smooth out the learning curve.

  • Customization & Flexibility

    Users appreciate the ability to tailor the platform. Reviews cited "powerful customization capabilities, allowing for personalized learning paths and a branded user experience," as well as flexibility in managing different user types and assigning training.

  • Feature Set & Functionality

    The breadth of tools and integrations was a major plus. Reviewers loved the seamless integration with Adobe Captivate and Premiere Pro, as well as the ability to use multiple content formats (PDFs, slides, videos, audio, live training) and external course catalogs.

  • User Experience & Engagement

    The platform successfully drives learner engagement. One user specifically compared the personalized experience to Netflix, praising the "curated course suggestions, gamification, multilingual support, and LinkedIn badge sharing."

Cons
  • Limited Features / Missing Tools

    Some users found specific tools lacking for their business needs. For example, one reviewer noted the platform "does not seem to have any ecommerce ability to resell courses," and another mentioned that marking a course complete requires manual clicks rather than being automated.

  • Customization Limitations

    Certain areas of the platform feel rigid to users. One review pointed out that "managers on self-registered users can’t be edited, which limits flexibility," while another mentioned that "email templates could offer more editing options."

  • Reporting & Analytics Issues

    Data visibility is a pain point for some administrators. Multiple reviews (from different users/dates) specifically stated that "Finding the exact report can be challenging," suggesting the reporting interface could be more intuitive.

  • Complexity & Learning Curve

    While usable once set up, the initial phase can be daunting. Reviewers noted "there's a learning curve for new users" and that "the initial setup and configuration can be extremely lengthy."

  • Integration & Technical Challenges

    Users experienced a few technical and system-handling glitches. Examples include "migrating third-party content is tedious," retired classes still appearing to learners, and password reset issues occurring when multiple employees share the same name. Switching between sandbox and live environments also requires clunky workarounds, such as using incognito mode.

Performance Overview
Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Adobe LMS is simple to use and easy to understand.

Oct 1, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The navigation pane is easy to follow and use. It allows us to select only what needs to be seen on the home page so that it doesn’t get confusing. Set up is fast, it can be setup and run in a couple of hours.
What do you dislike? For more detailed features, there needs to be more how-to-use videos so managers or admins can easily use all the features.
Reviewer photo

Vanessa H.

Industry : Elearning | Company size : 11-50 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the deployment/customization team

A nice customizable Learning tool for organizations.

Sep 30, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Like the customization options in the learning tool. It allows adding of logo, url and color scheme options.. dashboard can be customized as well.
What do you dislike? Some aspects like gamification, badges need more customization options. other than that no major dislikes.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the procurement team

Integration features are good. Need buy sell options for courses.

Sep 30, 2018

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its good that it allows integration with Adobe connect and Captivate authoring tool. There are options to integrate with thirdparty course content like Getabstract, Lynda etc.. which increases your content library.
What do you dislike? Doesn’t currently have facility to buy and sell courses. This will be good for smaller players.
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Kristen C.

Industry : Elearning | Company size : 201-500 | Level : Senior | Focus : Finance | Experience using the software : Free Trial as User, Member of the procurement team

Adobe Captivate Prime ranks higher than conventional LMSs

Sep 28, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the learner-first-approach in Adobe’s Prime LMS. The design is centered around the user. Its nice to see the feedback loop on course effectiveness which is based on tests and manager feedback. Cloud based model, security and disaster management are other key parameters that makes it rank higher than other LMSs.
What do you dislike? It is cloudbased so it needs connectivity for most features to work. However, offline and sync facility is available when not connected.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Director | Focus : Consulting | Experience using the software : Free Trial as User, Administrator, Member of the deployment/customization team

Lots of role based capablities for users of this LMS.

Sep 27, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I liked the facility of having features specific to roles. Managers and Admins can onboard and enroll learners and schedule the learning. Learning managers can then view learner progress too.
What do you dislike? Missing some social sharing options to interact with other learners. Discounts for education will be good
Reviewer photo

Jeanette S.

Industry : Financial Services | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator

Adobe LMS has good reporting features. Apps is an improvement area

Sep 27, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? For managers, the reporting features for is great.. visual charts, graphs, sorting learning based on dates etc.. managers can see these learning parameters and track learning progress easily.
What do you dislike? Mobile based learning is very important. Lots of improvement on the apps is needed.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator, Member of the procurement team

Abundance of useful features. Discounts and authoring required

Sep 27, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the features like gamification and peer sharing within the learning, learderboards are interesting. Quick note taking features will be useful for learners. Valuable for organization learning.
What do you dislike? Have to be aware of cancellation fee in subscription. Discounts and authoring tool needed too.
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CARSON L.

Industry : Environmental Services | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator

Multi-format player is a great learner feature in this LMS

Sep 24, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adobe Captivate Prime has a fluidic player for playing all kinds of content whether it is videos, PPTs, PDFs and SCORM, AICC, TinCan packages. No need to search for extra plugins. The learner page has a quick glance for learning progress
What do you dislike? If you need to integration with other tools for authoring and virtual meetings, they do not come under the package. They have to be bought separately.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 10,000+ | Level : Senior | Focus : Education | Experience using the software : Free Trial as User, Administrator

Learning management is simple and easy to do on this LMS

Sep 24, 2018

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It gives you facilities to enrol and manage learners easily, manage learners. You can also integrate and sync with your HR tools. Makes life easy for learning managers.
What do you dislike? No e-commerce facility for selling and buying courses. you may have to look for other options if you want to do those.
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Russell P.

Industry : Retail | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator

Learning management simplified. Need features and discounts for education

Sep 22, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to access courses from other Third-party content providers is good. Lynda, The dashboard makes it easy to keep track of the learning progress. Subscription pricing and this being a cloud-based services is very helpful.
What do you dislike? Discounts for education is not available. Need more education friendly features. Mobile browsing experience needs improvement.
Reviewer photo

BRYAN S.

Industry : Oil & Energy | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator