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Adobe Learning Manager Reviews 2026: Pros & Cons, Ratings & more – Page 7

Is Adobe Learning Manager the right solution for you? Read verified Adobe Learning Manager reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Multiple users praised the platform's simple and intuitive UI. One user noted the navigation is "straightforward, making it easy to find any course," while another mentioned the updated UI makes the system "smoother and more intuitive for customers" without unnecessary complexity.

  • Customer Support & Service

    Reviewers highly rated Adobe's support team. One customer highlighted that the "Help desk support is excellent, fast responses and persistent follow-up until issues are solved," and another mentioned the support teams are always there to help smooth out the learning curve.

  • Customization & Flexibility

    Users appreciate the ability to tailor the platform. Reviews cited "powerful customization capabilities, allowing for personalized learning paths and a branded user experience," as well as flexibility in managing different user types and assigning training.

  • Feature Set & Functionality

    The breadth of tools and integrations was a major plus. Reviewers loved the seamless integration with Adobe Captivate and Premiere Pro, as well as the ability to use multiple content formats (PDFs, slides, videos, audio, live training) and external course catalogs.

  • User Experience & Engagement

    The platform successfully drives learner engagement. One user specifically compared the personalized experience to Netflix, praising the "curated course suggestions, gamification, multilingual support, and LinkedIn badge sharing."

Cons
  • Limited Features / Missing Tools

    Some users found specific tools lacking for their business needs. For example, one reviewer noted the platform "does not seem to have any ecommerce ability to resell courses," and another mentioned that marking a course complete requires manual clicks rather than being automated.

  • Customization Limitations

    Certain areas of the platform feel rigid to users. One review pointed out that "managers on self-registered users can’t be edited, which limits flexibility," while another mentioned that "email templates could offer more editing options."

  • Reporting & Analytics Issues

    Data visibility is a pain point for some administrators. Multiple reviews (from different users/dates) specifically stated that "Finding the exact report can be challenging," suggesting the reporting interface could be more intuitive.

  • Complexity & Learning Curve

    While usable once set up, the initial phase can be daunting. Reviewers noted "there's a learning curve for new users" and that "the initial setup and configuration can be extremely lengthy."

  • Integration & Technical Challenges

    Users experienced a few technical and system-handling glitches. Examples include "migrating third-party content is tedious," retired classes still appearing to learners, and password reset issues occurring when multiple employees share the same name. Switching between sandbox and live environments also requires clunky workarounds, such as using incognito mode.

Performance Overview
Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Scalable LMS, good Architecture. e-commerce not available..

Sep 21, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Lots of positives in this LMS, especially the modular design in the architecture with access control, security and user management. It allows bulk uploads using CSVs or via FTP. The auto scaling facility (Amazon EC2) helps during learner’s peak access times.
What do you dislike? Ecommerce facility is missing in the LMS. Allows to buy courses separately that can be consumed in Adobe Captivate Prime though.
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Kingsley J.

Industry : Information Technology and Services | Company size : 10,000+ | Level : Manager | Focus : Consulting | Experience using the software : Free Trial as User, Administrator

A well connected Learning tool. But needs to include authoring and virtual meeting tools

Sep 21, 2018

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Connectivity is good with Adobe Captivate Prime. As a salesforce CRM professional, good to see that admins can connect the LMS with SFDC and learners can access their learning programs from Salesforce.
What do you dislike? Captivate authoring tool and Adobe Connect are not part of the LMS. They need to be bought separately.
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David L.

Industry : Information Services | Company size : 10,000+ | Level : Consultant | Focus : Administrative | Experience using the software : Free Trial as User, Administrator

Adobe’s multi-feature learning tool. Need some improvements

Sep 20, 2018

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Most organizations have a small L&D team but they are responsible for the entire orgs learning. Here the roles in the LMS are well defined so it is easy for the Learning manager to switch roles easily. Manager, Admin Author and learner etc.. Mobile learning being available is a good thing.
What do you dislike? Although courses are available for purchase, per learner cost can be expensive. Mobile app needs improvement.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1,001-5,000 | Level : Senior | Focus : Consulting | Experience using the software : Free Trial as User

A brilliantly designed LMS. Apps need improvement.

Sep 20, 2018

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It has a easy to understand dashboard to keep track of all the important aspects of your learning. Courses from Adobe as well as other sources are available for integration with the LMS.
What do you dislike? Learning on both the Android and IOS Mobile apps need to be improved, so that learners can be connected on the mobile.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 51-200 | Level : Consultant | Focus : Consulting | Experience using the software : Free Trial as User

A nicely structured enterprise Learning management system.

Sep 20, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It allows content authored in industry standard eLearning authoring tools. Courses are available for purchase as well (some are exclusive though). It adheres to privacy laws for user data so your information is secure and the user has control. It has Language support which is a plus.
What do you dislike? It doesn’t have discounts for education. The pricing is based on a yearly commitment, so it has cancellation fees if the user wants to opt out earlier.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Senior | Focus : Legal | Experience using the software : Free Trial as User

Learning with Adobe Captivate Prime is enjoyable and easy

Sep 18, 2018

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Has a lot of features which helps learning to be fun. Especially the gamified learning where you can have leaderboards, badges and share with others. Discussion boards and note are other great features here.
What do you dislike? It has limited color themes and options, more customization on the look and feel front will make it look good.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1,001-5,000 | Level : Manager | Focus : Consulting | Experience using the software : Free Trial as User

Adobe Captivate Prime is a reliable Learning Management system useful for managing learning

Sep 18, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its easy to navigate on the page, it doesn't have too much clutter so that makes it easy to use. The availability of learning offline and online and on mobile devices is a big plus.
What do you dislike? More robust backend required for both the Android and IOS mobile apps. Otherwise not a lot of negatives were found.
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Reviewer verified by LinkedIn

Industry : Semiconductors | Company size : 201-500 | Level : Senior | Focus : Product Management | Experience using the software : Free Trial as User

Easy to manage users with this learning management software

Sep 18, 2018

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We can easily create multiple user groups using many parameters like role, location, function and hierarchy. Using this it helps create clusters for you to assign your learning plans.
What do you dislike? Pricing is a flat monthly subscription fee. Need more options so organizations can plan the learning budget better.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Manager | Focus : Information Technology | Experience using the software : Free Trial as User

Captivate Prime a highly automated learning software.

Sep 17, 2018

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This LMS has lots of automation, for managers and admins. Reporting, enroling users and integration can all be automated.
What do you dislike? Reporting needs some improvements. More viewer friendly reports will be good. no other significant dislikes.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 501-1,000 | Level : Manager | Focus : Information Technology | Experience using the software : Free Trial as User

Learning tool on the mobile Apps needs improvement.

Sep 17, 2018

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Learner dashboard is good, it helps learners see their progress, courses, , deadlines, etc.. in one place. On the desktop site, learner experience is good and works well on all browsers.
What do you dislike? Stability on the apps needs to made better. General user interface on the app needs to be improved.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as User