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Adobe Learning Manager Reviews 2026: Pros & Cons, Ratings & more – Page 5

Is Adobe Learning Manager the right solution for you? Read verified Adobe Learning Manager reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Multiple users praised the platform's simple and intuitive UI. One user noted the navigation is "straightforward, making it easy to find any course," while another mentioned the updated UI makes the system "smoother and more intuitive for customers" without unnecessary complexity.

  • Customer Support & Service

    Reviewers highly rated Adobe's support team. One customer highlighted that the "Help desk support is excellent, fast responses and persistent follow-up until issues are solved," and another mentioned the support teams are always there to help smooth out the learning curve.

  • Customization & Flexibility

    Users appreciate the ability to tailor the platform. Reviews cited "powerful customization capabilities, allowing for personalized learning paths and a branded user experience," as well as flexibility in managing different user types and assigning training.

  • Feature Set & Functionality

    The breadth of tools and integrations was a major plus. Reviewers loved the seamless integration with Adobe Captivate and Premiere Pro, as well as the ability to use multiple content formats (PDFs, slides, videos, audio, live training) and external course catalogs.

  • User Experience & Engagement

    The platform successfully drives learner engagement. One user specifically compared the personalized experience to Netflix, praising the "curated course suggestions, gamification, multilingual support, and LinkedIn badge sharing."

Cons
  • Limited Features / Missing Tools

    Some users found specific tools lacking for their business needs. For example, one reviewer noted the platform "does not seem to have any ecommerce ability to resell courses," and another mentioned that marking a course complete requires manual clicks rather than being automated.

  • Customization Limitations

    Certain areas of the platform feel rigid to users. One review pointed out that "managers on self-registered users can’t be edited, which limits flexibility," while another mentioned that "email templates could offer more editing options."

  • Reporting & Analytics Issues

    Data visibility is a pain point for some administrators. Multiple reviews (from different users/dates) specifically stated that "Finding the exact report can be challenging," suggesting the reporting interface could be more intuitive.

  • Complexity & Learning Curve

    While usable once set up, the initial phase can be daunting. Reviewers noted "there's a learning curve for new users" and that "the initial setup and configuration can be extremely lengthy."

  • Integration & Technical Challenges

    Users experienced a few technical and system-handling glitches. Examples include "migrating third-party content is tedious," retired classes still appearing to learners, and password reset issues occurring when multiple employees share the same name. Switching between sandbox and live environments also requires clunky workarounds, such as using incognito mode.

Performance Overview
Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

It's good to use if it fits the area you need. If you no what software you need to complete your job

Apr 3, 2020

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Learning and understanding as this software has helped me get a better understanding of what I am going for
What do you dislike? That I don't have the right experience in education for the software but I am a self learner. And the more I use the better
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Reviewer verified by LinkedIn

Industry : Research | Company size : 1-10 | Level : Owner | Focus : Business Development | Experience using the software : More than 1 year as User

A very reliable and secure learning management software..

Feb 9, 2020

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This uses the industry best authorizing standards like Oauth2 for user management and logins. Adobe being a reputed brand makes the software highly reliable.
What do you dislike? Using all the features can be tedious, there needs to be more task specific video tutorials and help section.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 201-500 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as User

This Learning tool's skills features are excellent

Oct 9, 2018

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its nice that learners can map the skills they want for their future roles and take them from time to time. Up skill and cross skill also can be done.
What do you dislike? Price can be a little high if the features are not used. It can be budget friendly for medium sized orgs. Other than that, not a lot of negatives to say about this tool.
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Reviewer verified by LinkedIn

Industry : Law Enforcement | Company size : 51-200 | Level : Entry | Focus : Creative | Experience using the software : Free Trial as User, Administrator, Member of the procurement team

Automation in this learning software is brilliant.

Oct 7, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? For managers and admins, there are a wide range of automation capabilities. Integration, user enrollment, reporting, synching can all be automated.
What do you dislike? Some of the complex features needs some explainer videos for using them. Learning managers will be able to use them well.
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Paul L.

Industry : Financial Services | Company size : 5,001-10,000 | Level : Manager | Focus : Human Resources | Experience using the software : Free Trial as User, Administrator, Member of the procurement team

12. Reporting features helps track learning. Viewer friendly reports needed.

Oct 6, 2018

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Its nice that Adobe captivate Prime allows managers to view customized reports, team specific or role-based reporting and user groups. It saves manual efforts.
What do you dislike? There should be more viewer friendly reports for displaying learner tracking.
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Pearly L.

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Consultant | Focus : Information Technology | Experience using the software : Free Trial as User

Adobe Captivate Prime review. A functional LMS....

Oct 6, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I particularly like the easy search functionality which allows you to search courses, catalogs, discussions, notes and skills . Overall the pricing is simple makes it easy to subscribe and use. A well designed learning management tool.
What do you dislike? It is subscription based but has a cancellation fee if cancelled before the tenure ends. Other than that, no significant dislikes for this one.
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Thomas G.

Industry : Information Technology and Services | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator

Adobe captivate prime has a lot of learning features

Oct 3, 2018

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The best features of the learning software are the integration and easy pricing options. Based on the number of learners the subscription can be paid monthly or annually. The integration with different tools using APIs is good.
What do you dislike? Social sharing and peer sharing options need to be better for social learning to be improved..
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Novak H.

Industry : Apparel & Fashion | Company size : 201-500 | Level : Entry | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the procurement team

All your learning in one place, needs inbuilt tools

Oct 2, 2018

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The best feature iis the ability to manage all formats of learning in one place. Virtual classroom, eLearning, and Instructor led training. The learning can have a multi-format environment which is good.
What do you dislike? Although there is a lot of options for integration, it needs more inbuilt tools especially with authoring and virtual meeting.
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Steven P.

Industry : Computer Software | Company size : 201-500 | Level : Consultant | Focus : Education | Experience using the software : Free Trial as Administrator, Member of the procurement team

Adobe Captivate Prime Trial review - Very useful LMS

Oct 2, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Most companies have a small team managing the organizations learning. For such teams, this LMS is good because it is easy to change roles on the tool without much hassles. You can be a learner or admin or manager just by changing the role. The 30 day trial period is good for exploring before subscribing.
What do you dislike? Discounts for education institutes and should allow cancellation of the subscriptions easily without extra payments.
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Michael L.

Industry : Computer Hardware | Company size : 10,000+ | Level : Manager | Focus : Education | Experience using the software : Free Trial as User, Administrator

Has great Learning features, Mobile Apps needs lots of improvement

Oct 2, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The customizable dashboard provides an easy view of all the learning progress. The abundance of features and ease of use on the desktop / web is good.
What do you dislike? Apps on the mobile need to be improved a lot especially the memory and content display. Improvements needed for a good mobile learning experience.
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Victor X.

Industry : Automotive | Company size : 501-1,000 | Level : Consultant | Focus : Product Management | Experience using the software : Free Trial as User, Administrator