Trending Learning Management Systems (LMS)
Adobe Learning Manager Reviews 2026: Pros & Cons, Ratings & more – Page 9

Is Adobe Learning Manager the right solution for you? Read verified Adobe Learning Manager reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Multiple users praised the platform's simple and intuitive UI. One user noted the navigation is "straightforward, making it easy to find any course," while another mentioned the updated UI makes the system "smoother and more intuitive for customers" without unnecessary complexity.

  • Customer Support & Service

    Reviewers highly rated Adobe's support team. One customer highlighted that the "Help desk support is excellent, fast responses and persistent follow-up until issues are solved," and another mentioned the support teams are always there to help smooth out the learning curve.

  • Customization & Flexibility

    Users appreciate the ability to tailor the platform. Reviews cited "powerful customization capabilities, allowing for personalized learning paths and a branded user experience," as well as flexibility in managing different user types and assigning training.

  • Feature Set & Functionality

    The breadth of tools and integrations was a major plus. Reviewers loved the seamless integration with Adobe Captivate and Premiere Pro, as well as the ability to use multiple content formats (PDFs, slides, videos, audio, live training) and external course catalogs.

  • User Experience & Engagement

    The platform successfully drives learner engagement. One user specifically compared the personalized experience to Netflix, praising the "curated course suggestions, gamification, multilingual support, and LinkedIn badge sharing."

Cons
  • Limited Features / Missing Tools

    Some users found specific tools lacking for their business needs. For example, one reviewer noted the platform "does not seem to have any ecommerce ability to resell courses," and another mentioned that marking a course complete requires manual clicks rather than being automated.

  • Customization Limitations

    Certain areas of the platform feel rigid to users. One review pointed out that "managers on self-registered users can’t be edited, which limits flexibility," while another mentioned that "email templates could offer more editing options."

  • Reporting & Analytics Issues

    Data visibility is a pain point for some administrators. Multiple reviews (from different users/dates) specifically stated that "Finding the exact report can be challenging," suggesting the reporting interface could be more intuitive.

  • Complexity & Learning Curve

    While usable once set up, the initial phase can be daunting. Reviewers noted "there's a learning curve for new users" and that "the initial setup and configuration can be extremely lengthy."

  • Integration & Technical Challenges

    Users experienced a few technical and system-handling glitches. Examples include "migrating third-party content is tedious," retired classes still appearing to learners, and password reset issues occurring when multiple employees share the same name. Switching between sandbox and live environments also requires clunky workarounds, such as using incognito mode.

Performance Overview
Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

The Adobe Captivate Prime is a great tool for both small businesses and large enterprises.

Aug 20, 2018

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Pros The following are the strengths of the Adobe Captivate Prime system:  Capabilities for course, training plan and certification management  Skills focus  Global content management  Reporting  Support and training videos  Smaller learning curve  Simple pricing  Free trial
What do you dislike? Cons Here are the areas that could need a boost from the Adobe folks:  Shopping cart integration is needed to sell courses.  Learner analytics are mostly unformatted, downloadable excel sheets.  Leaderboards and social homepage widgets need a boost.
Reviewer photo

Zubia M. — Researcher and Business Developer at Quality for Life

Industry : Elearning | Company size : 1-10 | Level : Consultant | Focus : Consulting | Experience using the software : More than 1 year as Member of the deployment/customization team

I think it is a good system that is going to be an industry standard

Aug 18, 2018

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I liked UI and functionality. It is easy to use and adapt if you are from different systems. It had great categorization
What do you dislike? You may need some time to get used to it because of its design. It can be an industry standard in future but it still needs time and some improvements.
Reviewer photo

Emre A.

Industry : Elearning | Company size : 501-1,000 | Level : Manager | Focus : Creative | Experience using the software : Less than 6 months as User, Administrator

Adobe Captivate Prime is a powerful, practical and surprisingly affordable full load LMS

Aug 14, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adobe Captivate Prime is a very robust yet easy to use LMS. It supports gamification elements like badges and points. The UI is both pleasing to Admin roles as well as end-users. I like the customized learning plans, certification programs and a vast library of business related courses ready to deploy.
What do you dislike? We have to yet put it to the "test" of hosting hundreds of more courses and many more users. The naming of things can be more L&D friendly.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Elearning | Company size : 11-50 | Level : Director | Focus : Information Technology | Experience using the software : Less than 6 months as Administrator

The latest ring of the chain is completed and Voltron has revealed.

Aug 14, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Adobe Captivate Prime is the latest ring of the chain. We are using Adobe Captivate for rapid course creation and Adobe Connect for webinars. So, on the LMS side, Adobe Captivate Prime gives us an opportunity to manage our eLearning lifecycle from a single point. You have everything under the one band. It gives you a single point of support contact.
What do you dislike? In my opinion, the user interface needs to be developed for user experience. But I can say that if you are using a big brand and have a good support user-interface is the second issue.
Reviewer photo

Faruk E. — Strong believer in science

Industry : Elearning | Company size : 51-200 | Level : CXO | Focus : Administrative | Experience using the software : 6-12 months as Administrator, Member of the procurement team

Powerful, user friendly, and adaptive

Jun 28, 2018

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Support team availability and knowledge - Full integration support of multiple file types and ease of use with captivate authoring tool
What do you dislike? -
Reviewer photo

Reviewer verified by LinkedIn

Industry : Oil & Energy | Company size : 501-1,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : Free Trial as Member of the deployment/customization team

A simple, easy to use LMS for active engaged learning

Jan 3, 2018

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Platform is clean, user-friendly and current. Navigation is easy to use and effective for quick launches.
What do you dislike? Additional administrative layers for deeper more complex executions are required for our enterprise organization; we are confident in the Prime Team to consistently evolve the tool to exceed the needs of all organizations--large and small.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 10,000+ | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Easy to implement.

Dec 20, 2017

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our customer success manager, Sharath Ramaswamy. She answers my questions and helps me when I encounter issues with the system.
What do you dislike? When a person is accidentally deleted from the system I can't just reconnect them. I have to get help from the service team. I would like to be able to deactivate and reactivate accounts easily.
Reviewer photo

Kristine B. — Director, Educational Alliances & Training

Industry : Nonprofit Organization Management | Company size : 10,000+ | Level : Director | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Easy to use.

Dec 18, 2017

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
Reviewer photo

Tola O. — Consultant Manager at Camelot Consulting inc

Industry : Warehousing | Company size : 11-50 | Level : Manager | Focus : Product Management | Experience using the software : More than 1 year as Member of the deployment/customization team