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Docebo Reviews

Learning Management Systems (LMS)

The Docebo Learning Platform. Driven by innovation, powered by AI. Built for the business of learning.

( 167 reviews )
Last updated: October 2026
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Who Uses This Software?

Designed for mid-sized to large organizations, Docebo supports employees, partners, and customers from a single platform, enabling use cases such as onboarding, enablement, compliance, and customer education.

Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 3

Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.
  • Customization & Flexibility

    Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.
  • Feature Set & Functionality

    Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.
  • Customer Support & Community

    Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.
  • Scalability & Continuous Updates

    Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.
Cons
  • Complexity & Learning Curve

    Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.
  • Reporting & Analytics Issues

    Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.
  • Integration & Feature Gaps

    Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.
  • Performance / Technical Quirks

    Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.
  • Cost & Support Experience Variability

    A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.
Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend

Docebo is the right tool if you are looking for an easy but complete LMS.

Feb 21, 2025

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The UX is easy to use and great to spend time with, you can get almost any data you could desire. Automations are a great plus.
What do you dislike? The absence of a log might be a drawback when looking for proofs about emails and notifications sent to users.
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Alberto B.

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Entry | Focus : Education | Experience using the software : More than 1 year as Administrator

Complete Product with possible customisation options and a super strong support team

Dec 19, 2024

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? All the times we've have doubts about existing features or product improvement ideas there's been someone to listen to us and actions have been taken in most of cases
What do you dislike? Some admin features still have a very early 2000s kind of feel (like the notifications area - which I know they're currently working on improving)
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Reviewer verified by LinkedIn

Industry : Leisure, Travel & Tourism | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Docebo is a solid choice for a corporate LMS with features that meet most corporate learning needs.

Dec 9, 2024

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Meets most needs for running compliance and professional development learning programs. The development team introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good.
What do you dislike? There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great.
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 5,001-10,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Solution to grow with and provides a less clunky expereince over other LMS

Dec 4, 2024

Overall Rating 73%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team.
What do you dislike? the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work. Their internal team is difficult to reach, and can take weeks and costly to support the platform
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Reviewer verified by LinkedIn

Industry : Apparel & Fashion | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Docebo empowers you to effortlessly manage all your content, courses, and training programs!

Dec 4, 2024

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? You can incorporate exciting elements like badges, points, and leaderboards. It's all about creating a vibrant learning experience that truly inspires!
What do you dislike? There are no drawbacks that I can think of at this time. My experience has been amazing and has met all of my requirements.
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Adam G.

Industry : Higher Education | Company size : 51-200 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Easy product to deliver educational material synchronously and asynchronously..

Dec 2, 2024

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I truly liked and appreciated the 16 week Docebo onboarding. Our trainer was professional, patient, and quickly responded to questions. There was a weekly meeting to learn how to use the product as well as ad hoc offering to help members of my team and my colleagued feel confident and supported while developing their course work.
What do you dislike? The account managers kept changing hands during the contract and onboarding phases. The department seems to be a bit disorganized.
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Valerie Y.

Industry : Education - Higher | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

As an end user this is an easy to use tool and intuitive!

Nov 25, 2024

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The out of the box tool are great for a team with minimum resources. If you are starting your implementation journey, you will have enough to go live. The CSS/HTML customization is a plus, and Docebo provides resources for those that do not know coding.
What do you dislike? The reports feature is good, but it could be enhanced. If you lean heavily on course surveys, this is a gap in the platform. You can have surveys but to pull reporting for it is very cumbersome.
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Karla A.

Industry : Hospital & Health Care | Company size : 201-500 | Level : Entry | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team

Infinitely customisable and easy to use. As complicated as it needs to be

Nov 25, 2024

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The ability to customise the user experience at a very granular level while still maintaining the ease of use you would expect for a system like this
What do you dislike? Some of the integrations could be better, especially with Go1. It's not bad, but it could be better. The Shape AI authoring tool was pretty terrible, but they have fixed that. I really don't like that we have to pay extra for that, though
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Docebo is functional for organizing online training.

Nov 11, 2024

Overall Rating 64%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? What I like is the ability to customize the interface and integrate numerous courses with lots of parameters.
What do you dislike? What I like least is the fact that the functionalities are either not advanced enough, or not user-friendly enough.
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Reviewer verified by LinkedIn

Industry : Electronic Manufacturing | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator

There is room for some improvements, but it is excellent overall.

Nov 8, 2024

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The ability to build custom UI and experiences for the end user is a key part of why I like Docebo. Our clients love their experience there.
What do you dislike? Some of the reporting functionality leaves a bit to be desired. Also, the inability to duplicate Learning Plans, among other things, is frustrating at times.
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Jamie T.

Industry : Financial Services | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team