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Docebo Reviews

Learning Management Systems (LMS)

The Docebo Learning Platform. Driven by innovation, powered by AI. Built for the business of learning.

( 167 reviews )
Last updated: October 2026
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Who Uses This Software?

Designed for mid-sized to large organizations, Docebo supports employees, partners, and customers from a single platform, enabling use cases such as onboarding, enablement, compliance, and customer education.

Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 7

Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.
  • Customization & Flexibility

    Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.
  • Feature Set & Functionality

    Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.
  • Customer Support & Community

    Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.
  • Scalability & Continuous Updates

    Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.
Cons
  • Complexity & Learning Curve

    Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.
  • Reporting & Analytics Issues

    Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.
  • Integration & Feature Gaps

    Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.
  • Performance / Technical Quirks

    Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.
  • Cost & Support Experience Variability

    A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.
Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend

I love Docebo's Learning Mangement System. It's been a lifesaver!

Feb 28, 2024

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? As the admin for LMS I found it quite user friendly and intuitive. I train others on the uses and do most of the course and learner management. I don't have a computer science background, and I can maneuver it easily for the most part.
What do you dislike? Some of the reporting functionality leaves a bit to be desired. Also, it would be nice to have a "fail" option for the courses. In our industry we need to know if someone passed or failed a safety-based course.
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Reviewer verified by LinkedIn

Industry : Mechanical or Industrial Engineering | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Docebo is a supportive ally, crafting courses effortlessly.

Feb 28, 2024

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Docebo excels in user experience, empowering instructors with intuitive course creation and robust analytics for informed decision-making. Great customer service. I like the addition of Open Sesame to our catalog.
What do you dislike? Need the ability to make floating banners. Some of the more advanced features (which are useful) can be cumbersome at times. Overall, not many negatives in my eyes.
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Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Docebo is a powerful asset providing access to courses and learning resources in one place.

Feb 28, 2024

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The search engine is extremely powerful. It allows users to see a variety of resources that can assist them by providing recourses to support prior knowledge, give them common questions about the topic and learning content to develop and understanding.
What do you dislike? The reporting functions for accessing all the data in the system is not very strong. Observation checklists can only be viewed individually and asset reviewing as a whole rather than on individual channels is lacking.
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Emily M.

Industry : Semiconductors | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

The Docebo organization creates a synergistic partnership with their customers.

Feb 25, 2024

Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Attending the Docebo User Conference in person in 2023 and 2024 was a valuable experience. It provided valuable insights, assistance, and a wonderful opportunity to connect with other customers and, most importantly, the Docebo staff. Putting a face to a name truly enhances the process of building a strong partnership.
What do you dislike? When any technology is launched, there will inevitably be areas that require improvement. Several aspects of the existing 'legacy' system pose challenges, and we are currently lacking a clear roadmap for the migration of these components to the new platform.
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Suzan H.

Industry : Building Materials | Company size : 201-500 | Level : Senior | Focus : Quality Assurance | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Is a very comprehensive and easy-to-use platform. It is the best LMS platforms I have worked with.

Feb 19, 2024

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The availability of various features (e.g., gamification, Discover, Coach & Share, etc.) that allow you to use the platform in different ways and enhance existing training programs.
What do you dislike? The limitation of "customization" of some parts that are quite rigid (e.g., Graphic Layout) that can only be changed if you have IT experts who know CSS.
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Edoardo P.

Industry : Cosmetics | Company size : 201-500 | Level : Senior | Focus : Legal | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

All-encompassing LMS system for any industry to use!

Feb 9, 2024

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Docebo offers a variety of different tools to help learners leverage different courses. There's gamification, VILT, e-learning, social sharing. It has so many options!
What do you dislike? Only being able to contact support via a chat or ticket can make some cases difficult to solve. I wish we could call up a support person if needed, but you have to stick with chat or emailed ticket.
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Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 1,001-5,000 | Level : Entry | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

It's a great value for the price you pay. It has a lot of functions!

Dec 12, 2023

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? - Customization (custom pages, branding, access to CSS) - Reporting - Fairly easy to connect to other tools using API - Lots of features - Monthly release readiness webinars are fantastic - recent work on some of the existing functions
What do you dislike? - Customer Support seems to be lacking some experience - Sometimes it's not so straightforward with what's happening with some of the features we care about
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 5,001-10,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Real competitive advantage but waiting on some improvements

Nov 27, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? - Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform. This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service
What do you dislike? - Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent
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Reviewer verified by LinkedIn

Industry : Civil Engineering | Company size : 501-1,000 | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Sufficient corporate learning delivery tool, but not exceeding expectations on actual learning

Oct 23, 2023

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Courses feature essential elements for internal and external training, supporting third-party and bespoke content. User and Course Management tools allow categories. Power User system ensures efficient roles and permissions management. Custom CSS and language Localization tools are key. API is a powerful automation tool. Engage with the Docebo Community. Docebo's Support stands out. It's among the best I've encountered in LMSs. Their real-time solutions exceed expectations.
What do you dislike? My background is in academic LMSs. Docebo is my first corporate LMS, and I've been using it for three years now. Compared to academic LMSs, Docebo falls short in terms of active learning, social learning, integrated 3rd-party learning, creating learning environments, and visually appealing content. To achieve these, you either need advanced CSS skills or to purchase their add-ons. Features to improve: Archiving Add a Recycle Bin Lifecycle of Courses Power User Resource Management
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William I.

Industry : Computer Software | Company size : 501-1,000 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as Administrator

Solid easy to user platform with a great UI and UX

Oct 16, 2023

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The user experience of both the front and back end of Docebo is what for me makes it stand out in the market. It is easy and intuitive and does the basics very well.
What do you dislike? The Outlook integration is somewhat complicated to manage and I think Docebo would benefit from having a simpler solution in place.
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Reviewer verified by LinkedIn

Industry : Law Practice | Company size : 1,001-5,000 | Level : Manager | Focus : Information Technology | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team