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Docebo Reviews

Learning Management Systems (LMS)

The Docebo Learning Platform. Driven by innovation, powered by AI. Built for the business of learning.

( 167 reviews )
Last updated: October 2026
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Who Uses This Software?

Designed for mid-sized to large organizations, Docebo supports employees, partners, and customers from a single platform, enabling use cases such as onboarding, enablement, compliance, and customer education.

Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 10

Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.
  • Customization & Flexibility

    Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.
  • Feature Set & Functionality

    Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.
  • Customer Support & Community

    Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.
  • Scalability & Continuous Updates

    Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.
Cons
  • Complexity & Learning Curve

    Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.
  • Reporting & Analytics Issues

    Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.
  • Integration & Feature Gaps

    Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.
  • Performance / Technical Quirks

    Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.
  • Cost & Support Experience Variability

    A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.
Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend

Docebo is a surpreme learning management system!!!

Jul 5, 2023

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I appreciate the ease of use for the system admins and the learners the most. The customer service is amazing as well!
What do you dislike? Some of the newly inquired companies don't integrate fully yet but they will. And I look forward to seeing what is to come!
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Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Innovative and highly customizable LMS with LXP capabilities.

Jul 3, 2023

Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The ability to customize the platform for different user experiences. For example, different experiences for new hires, employees, managers, admins, and leadership. We used this capability to create an experience that automatically routes users to the right experience based on their data criteria. If someone is a new hire, they will get the onboarding experience for the first 30 days, then move to the employee or manager experience to start their targeted learning journey.
What do you dislike? There are a few features that could use some minor improvements. One my organization struggles with is the calendar invites for VILT courses. It's hard to get people to download the calendar invite. We could do an integration with outlook, but haven't wanted to pay extra for that service.
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Kat C.

Industry : Dairy | Company size : 201-500 | Level : Manager | Focus : Operations | Experience using the software : More than 1 year as Administrator

A Learning System That Adapts Based on End-User Criteria

Jun 30, 2023

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Docebo Does These Well: - User management - Course management - Automations, Rulesets, Notifications Doceo Does Best: - AI & Machine Learning - Opening the System to both Internal (Employees) and External (Partner Sales Channels)
What do you dislike? Docebo can do these better: -For my inexperienced admin, they get lost thinking about which feature they need to use depending on the use case. -Automatic unenrollment/easier unenrollment from Learning Plans would be helpful if it was added -Small Add-On: Vendor provided training or guidance on how to utilize the API browser (Paid training is alright)
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Joao C.

Industry : Electronic Manufacturing | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Modern architecture, flexible platform with enormous potential.

Jun 30, 2023

Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I love the open API and configurations to allow a lot of flexibility to use the platform, if you have some resources and skills to leverage them.
What do you dislike? Support is fast to respond, but can take a long time to develop a satisfactory solution to the problem. This is especially problematic with their release cadence schedule. Public roadmap would be greatly appreciated in order to anticipate product improvements, and where custom investment can be useful in planning.
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Reviewer verified by LinkedIn

Industry : Building Materials | Company size : 201-500 | Level : Entry | Focus : Product Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Docebo offers a really great online community where you can connect and learn!

Jun 29, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I really love the user community of Docebo, I found folks there to be super helpful. There lots of how to articles available and the support team is quick to respond with questions. There is also a ton of ability to customize and make things work.
What do you dislike? It can be very glitchy, sometimes things work and sometimes they don't. On several occasions, something worked with testing and then stopped when we launched. I would reach out to support and it would be quickly fixed. But that was really frustrating.
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Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 1-10 | Level : Manager | Focus : Research | Experience using the software : 6-12 months as Administrator

Easy, Professional Learning Interface that is easy to implement for business of all sizes

Jun 29, 2023

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Clean, professional interface makes our learning platform look impressive to our employees and customers. Course administrators can make a solid, professional, easy-to-navigate course without having to be an expert at design.
What do you dislike? Reporting capabilities can be cumbersome to use; often it requires exporting a report in Excel or CSV format and doing more work to process it into the results you want. Not all menus are intuitive either, and features can hide in tricky places where you just have to learn and memorize where they are. Methods for displaying unique customized content to different users are very tricky to figure out and prone to failure.
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Reviewer verified by LinkedIn

Industry : Civic & Social Organization | Company size : 201-500 | Level : Entry | Focus : Finance | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Flexible and easy to administrate learning tool for users and administrators

Jun 29, 2023

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? User Experience is great. Administrator experience is great as well and that is the main reason we moved to Docebo from our old system. Engagement has increased a lot.
What do you dislike? We have a federated model and while Docebo solves for most of our needs, I wish it would be able to solve for all of our needs as a federation.
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Jeanette M. — Global LMS Administrator

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

I think it will work well for my clients requirements

Jun 12, 2023

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I like the flexibility it provides along with provided training. Each training is setup into bite sized chunks
What do you dislike? I have not used the software long enough to have any strong opinion on what I don't like. Extra required characters
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as Member of the deployment/customization team

Lots of great functions, regular updates and a world-class support team!

Jun 8, 2023

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Their amazing support team, as well as the wealth of resources that can help you get the best out of the platform. It ain't easy at first, but you will get there.
What do you dislike? Moving to a new platform always comes with a few hiccups. Although their team helped us a lot with migrating data from our existing LMS, I ain't gonna lie that it was a stressful period for us.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Docebo offers a great product and customer service.

Apr 18, 2023

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Docebo Learning Management System is easy to use, not only for Administrators, but also Users. And they offer good support when needed.
What do you dislike? I'm not sure why, but most screens offer you the ability to sort and search, however the Course Catalog does not.
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Cindy S.

Industry : Staffing and Recruiting | Company size : 1,001-5,000 | Level : Manager | Focus : Support | Experience using the software : More than 1 year as User, Administrator