Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 9
Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.
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Ease of Use & Navigation
Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.
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Customization & Flexibility
Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.
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Feature Set & Functionality
Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.
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Customer Support & Community
Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.
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Scalability & Continuous Updates
Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.
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Complexity & Learning Curve
Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.
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Reporting & Analytics Issues
Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.
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Integration & Feature Gaps
Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.
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Performance / Technical Quirks
Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.
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Cost & Support Experience Variability
A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.
Docebo is a leader in Learning Management Systems!
Overall Rating
92%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I like that they are always elvolving and pioneering to keep growing and evolving their platform. They listen to their customer needs and take in product feedback and actually implement it.
What do you dislike?
It is an extremely customisable tool which does require effort to configure at times. There is some work that needs to be done to make things work as expected.
Docebo LMS: State of the art Learning Management System for large enterprises (internal & external)
Overall Rating
87%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Very good usability for admins and end user, Flexibility in creation of pages and menus for different audiences, Customization of the platform, Creation of subdomains for internal and external needs, Pre-build integration to some of the most common software provider.
What do you dislike?
Missing integrations to other providers (which may be integrated in future), Content creation options (a built-in authoring tool would be helpful), Complex procedure to evaluate test results of end users, Missing upload options of files in certain platform areas, Complex certificate template builder (a drag & drop feature could be very useful here).
Docebo is a very user friendly and a great system to use for a Learning Management System
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I like how user friendly is it and that there are many helpful guides training to get you up to speed.
What do you dislike?
The Outlook integration has been a bit difficult and throws up some errors but the Nocebo support team have been at hand to support in this and rectify any issues/bugs.
An easy to use and intuitive LMS with a wealth of features
Overall Rating
95%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Docebo is rich in features, yet intuitive and easy to use. Support is excellent and there is a very active online community where users can ask questions and post ideas. Overall, we are very happy with our investment.
What do you dislike?
There are a few features that could use some improvement, such as the certificate designer and the My Team function.
It's a great solution for our school and we continue to add content.
Overall Rating
89%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The course management tools make it relatively easy to create courses, materials and management the enrolled users.
What do you dislike?
We wish we could collect sales tax on our products. This is a largely missed function that seems like a no-brainer to me.
An easy to use LMS that will modernise your learning
Overall Rating
85%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Docebo is one of the best platforms we have used as a business. It has enabled us to store all our learning in one place. It is easy to design to your organisation and has a good user interface. You can easily upload videos, documents, webinars and the administrator side is fairly straightforward to use. The support has been excellent, if you do have a problem Docebo do come back to you to help sort.
What do you dislike?
The analytics could be better and some improvements have come at an extra cost to the business like Connect which is a must if you want your calendar appointment to work well with the LMS.
Intuitive, flexible, good partner to work with!!!!
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I like how flexible the system is (e.g., customised css) and that there is a growing community of customers that you can engage with, and who try and assist each other (e.g., implementation, best practices). The system is also very customisable and has many options to meet your current and growing needs. While we don't use all the intergrations they offer, it is encouraging knowing they are available and always being added to.
What do you dislike?
The community of customers using the system constantly post requests for enhancements - these often don't appear in the core product or take a long time to implement even with high votes to support the suggested feature. Some admin tasks cannot be automated or made easier (bulk upload of Learning objects, no way to change the default settings of options, etc.)
Docebo has helped us modernize & amplify 170 years of education - making it accessible and engaging.
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
With the partnership of Docebo, we are able to provide a highly personalized, accessible, and educational platform where both new and existing users can advance their education. Features like Reports are then optimized to ensure the success of the user's learning journey. With a strong foundation in education, users can then strengthen their confidence to practice/build upon what they’ve learned with features such as Discover, Coach & Share, while being recognized and rewarded for achievements.
What do you dislike?
While the current Docebo features allow us to accomplish what we need and more for a successful LMS, there are features that I wish were more streamlined -- for example, unenrolling users from courses or learning plans, activating Power Users, etc. -- to reach the end goal and required less steps. Docebo does, however, have a community that allows customers to provide feature requests and it’s common for features to get implemented -- meaning that customers are listened to by the Docebo Team.
Docebo has lived up to our expectations in every way, from service to functionality - it's a win!
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It was easy to create our custom platform. The training team was able to do this without help from IT experts and only occasional help from our Docebo team. That says a ton when it comes to time, money and administrator experience. No need to pay for project management or Third Party services at all. A team of two built it in about 3 months while working our typical responsibilities.
What do you dislike?
The only feature that we wish was different to serve our needs, if the checklist feature. The results of the fields are not available in reports. Checklists really need to be integrated with the reporting function.
A breath of fresh air in the corporate L&D market!
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Tailoring to our specific requirements, we successfully established the platform in just three months. We benefited from regular weekly check-ins with the Docebo team, which effectively ensured we stayed on course and met our goals. Any inquiries we had were met with prompt and responsive support. Bi-weekly progress review calls were instrumental in monitoring our advancement and evaluating platform performance.
What do you dislike?
Regarding improvements, while I recognize the challenge of catering to diverse customer needs, I do believe there's an opportunity to enhance the integration between traditional courses and the newer social learning elements on the platform. Merging internally created content with off-the-shelf eLearning within a single course would greatly enhance the user experience.
