Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 17

Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.

  • Customization & Flexibility

    Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.

  • Feature Set & Functionality

    Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.

  • Customer Support & Community

    Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.

  • Scalability & Continuous Updates

    Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.

Cons
  • Complexity & Learning Curve

    Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.

  • Reporting & Analytics Issues

    Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.

  • Integration & Feature Gaps

    Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.

  • Performance / Technical Quirks

    Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.

  • Cost & Support Experience Variability

    A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.

Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

A modern Learning Platform enabler that is heading in the right future direction

Apr 30, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 10,000+ | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Best for simplicity and ease of use

Dec 18, 2017

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? A true Moodle with just the right amount of extras. Constant improvement with development in the right areas
What do you dislike? frequent updates to the system sometimes incur unforeseen changes that are sometimes frustrating. Docebo's constant improvement means I can't always find my favorite features, but opening a support ticket (which I can do from within the software) to the helpdesk gets me in the right direction quickly.
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Nicholas S. — Department Manager, Technical Training at IPC Systems, Inc.

Industry : Telecommunications | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Very engaging learner experience. Strong platform authoring and integration.

Dec 7, 2017

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Brandable custom subsites
What do you dislike? -
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Harold A. (Hal) H. — eLearning Manager, Landmark Software at Halliburton

Industry : Computer Software | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Great LMS, great functionalities! Unfortunately several bugs and issues during our deployment phase.

Dec 6, 2017

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Ease of use, functionalities, integrations with other 3rd party apps, UI, versatile reporting options.
What do you dislike? we had several bugs and issues during our deployment phase. Docebo launced a new theme during our deployment, the 7.0 theme which had several issues, this tainted our experience obviously.
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Jesse R. — Manager Sales Academy

Industry : Newspapers | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Easy to use, feature rich, LMS with fantastic customer service and support

Dec 5, 2017

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Susan W. — Senior Instructional Designer at The Hanover Insurance Group

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Great Learning Management System that really pushes training boundaries

Aug 16, 2017

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We have been using Docebo's platform for external training and the feedback we have received is so far astonishing.
What do you dislike? I would opt for pricing, but knowing this is one of the most well-known systems out there with countless features, then this would only make sense.
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Reviewer verified by LinkedIn

Industry : Staffing and Recruiting | Company size : 10,000+ | Level : Senior | Focus : Consulting | Experience using the software : More than 1 year as User

Extremely powerful and highly customizable platform

Aug 8, 2017

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great functionality and ease of use. Love the certificate creation process. Excellent customer service and it's obvious that their team is dedicated to the product and the company.
What do you dislike? Some aspects could be improved, eg. machine learning and surveys. Other than that it's a great tool and they keep optimizing it
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Reviewer verified by LinkedIn

Industry : Legal Services | Company size : 5,001-10,000 | Level : Senior | Focus : Media and Communication | Experience using the software : More than 1 year as User