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Docebo Reviews

Learning Management Systems (LMS)

The Docebo Learning Platform. Driven by innovation, powered by AI. Built for the business of learning.

( 167 reviews )
Last updated: October 2026
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Who Uses This Software?

Designed for mid-sized to large organizations, Docebo supports employees, partners, and customers from a single platform, enabling use cases such as onboarding, enablement, compliance, and customer education.

Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 15

Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.
  • Customization & Flexibility

    Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.
  • Feature Set & Functionality

    Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.
  • Customer Support & Community

    Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.
  • Scalability & Continuous Updates

    Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.
Cons
  • Complexity & Learning Curve

    Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.
  • Reporting & Analytics Issues

    Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.
  • Integration & Feature Gaps

    Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.
  • Performance / Technical Quirks

    Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.
  • Cost & Support Experience Variability

    A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.
Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend

versatile and customisable platform which makes learn easy for our team members.

Jun 3, 2020

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? The coach and share function and also detailed functionality for the reports. This is quite a versatile platform.
What do you dislike? The bread crumbs you have to go through when a new user does not get an auto-assigned course. Is quite time-consuming.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Docebo is an amazing product that helps my reach my day-to-day goals

May 28, 2020

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? If you need an LMS that will assist your employees to reach their learning objectives fast and efficiently, you should go for Docebo.
What do you dislike? We have come across several bugs especially in earlier releases, but nothing sort of a deal breaker if you get what I m saying.
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Reviewer verified by LinkedIn

Industry : Consumer Services | Company size : 5,001-10,000 | Level : Manager | Focus : Business Development | Experience using the software : 6-12 months as Member of the procurement team

Docebo is the True Learning Management System Experience

May 27, 2020

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? We have mainly been using it for social learning and when it comes to AI, Docebo certainly delivers the goodies.
What do you dislike? We have clients' of theirs for several years and have witnessed their ups and downs. Luckily enough, we have not been displeased with any aspect of their services.
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Reviewer verified by LinkedIn

Industry : Capital Markets | Company size : 1,001-5,000 | Level : Director | Focus : Quality Assurance | Experience using the software : More than 1 year as User

Docebo is a comprehensive LMS with meaningful integrations, is user-friendly, and ever improving.

May 11, 2020

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? There are several great features Docebo offers - the customization tool is a great way to make your LMS fit your business need. In addition, the automation and integration features have saved us days of work.
What do you dislike? There are some product features that don't always work as one would anticipate. These are usually new features and often updated based on feedback received.
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

I love the technology, however, the implementation was more time-consuming than expected.

Apr 6, 2020

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? We chose Docebo for its customization capabilities and because it was one of the most feature-rich platforms. And believe me; we had been searching for a long time. We did test 5 different LMS tools in total to decide. The whole Docebo team has been extremely helpful every step of the way. Great functionality and lots of features to play around with.
What do you dislike? I would like to have known from the start how lengthy the implementation would be. All support members at Docebo were friendly and helpful, but it took longer than expected to launch the whole project.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : CXO | Focus : Information Technology | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Innovative platforms that aligns to our corporate L&D Start.

Mar 16, 2020

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Ability to Customize the user experience. Gamification and Leaderboards Integration of AI Approach to social learning
What do you dislike? would like to see un enrollment from Learning Plans. The system does allow multiple languages but would like to see another approach to this function
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Reviewer verified by LinkedIn

Industry : Entertainment | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Cutting-edge learning technology with a forward-thinking team.

Nov 25, 2019

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? Docebo's learning platform is fast-growing and learner-centric. Having such a tool was extremely important to us. Its UI is one of the best I've seen. I was taken away by how clean it looks! Our learners were impressed as well and could easily adapt even with no previous LMS experience. Being able to combine traditional eLearning content with other channels made learning more interesting. I'm really excited to start working on adding gamification to our training to step it up a notch.
What do you dislike? Their team is very talented, and they offer a-class support. Looking forward to the new things in their pipeline. Instead of pushing out new functionality, they could also focus on firming up some of the current features that maybe be a bit buggy.
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Reviewer verified by LinkedIn

Industry : Consumer Services | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator

very userfriendly, most reliable and fun to work with

Oct 21, 2019

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? ease of use, gamification, reward shop, reportings. Excellently customizable. Easy to setup within the own brand (white-labelling). You can upload courses in SCORM or even as a Powerpoint.
What do you dislike? The question pool should be easier to edit. Once you put a question into the pool it is hard to delete it.
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : CXO | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Highly capable, powerful; a little room for improvement

Oct 16, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I am impressed by the ease of use from the learner perspective. It is visually pleasing, and customizable in so many ways. The support is unmatched, and most everything we've needed resolved has been taken care of within a matter of hours.
What do you dislike? The lack of control over the default settings (course shells, reuse of materials, etc.); the integrations that are actually very light integrations, rather than deep integrations that require much less manual work.
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Lisa C.

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Powerful & Very Capable System that requires quite a bit of setup and customization to get it going.

Oct 16, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience

  • Likelihood to Recommend
What do you like best? I like how customizable Docebo is. We are able to change the verbage used throughout the LMS, determine when we do/dont want notifications sent out as well as the lanuage used in them, customize homepages for each department, etc. It is also very powerful and has a bright future with it's focus on analytics and AI. They are transparent with their roadmap and take customer ideas into consideration.
What do you dislike? - Reporting: not customizable enough; unable to export user/manager list has caused some issues. - Survey functionality: Better internal survey functionality (want to require answers to questions, more answer choices, use same survey for many courses & able to tell which course it was filled out for) - Commenting/rating courses: we want to listen to our learners, but this is difficult b/c we can't see the # of ratings per course and we aren't notified when someone leaves a comment. -
Reviewer photo

Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 201-500 | Level : Entry | Focus : Program and Project Management | Experience using the software : 6-12 months as User, Administrator