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Docebo Reviews 2026: Pros & Cons, Ratings & more – Page 16

Is Docebo the right solution for you? Read verified Docebo reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation

    Many reviewers emphasize that Docebo is intuitive and easy to learn for both admins and learners, with clear navigation and a user-friendly design that doesn’t require deep technical expertise.

  • Customization & Flexibility

    Users repeatedly note the strong ability to customize the platform, including branding, page layouts, and user experiences, helping organizations tailor the LMS to their needs.

  • Feature Set & Functionality

    Reviews highlight robust functionality such as diverse content catalogs, learning plans, automation, scalable structure, and powerful learning tools that support varied training needs.

  • Customer Support & Community

    Several users appreciate Docebo’s support, including community resources, Docebo University training, and responsiveness to feedback and feature requests.

  • Scalability & Continuous Updates

    Reviewers mention that the platform scales well with organizational growth and benefits from regular updates that keep Docebo aligned with evolving learning needs.

Cons
  • Complexity & Learning Curve

    Some administrators find parts of the platform (especially power user features or configuration options) complex or non-intuitive, requiring time to master.

  • Reporting & Analytics Issues

    Several reviewers would like more advanced or streamlined reporting capabilities, especially for specific use cases like course surveys or detailed analytics.

  • Integration & Feature Gaps

    Users note gaps such as less robust out-of-the-box integrations (e.g., calendars, Zoom/GCal), and some expected features (like duplicating learning plans) are missing or frustrating.

  • Performance / Technical Quirks

    Some feedback points to older legacy interface components and quirks in certain functionalities, which can feel inconsistent or confusing.

  • Cost & Support Experience Variability

    A few reviewers mention issues with support organization (changing account managers) and pain points with extra costs for certain tools or add-ons.

Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Great fit for our needs. The affordable pricing made it a no-brainer.

Oct 16, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to customize and ease of use. We are able to create pages that are visibly appealing to our clients and they are off and going with little instruction.
What do you dislike? Security delimiting and learning plan creation. We'd like to give our clients the ability to upload content, but the security will not let us delimit to just that functionality. We'd also like for them to be able to create their own learning plans.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Member of the deployment/customization team

It is an intuitive learning platform. The tutorials and content knowledge base have been helpful.

Oct 16, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to brand the platform and create multiple portals for our different users. The interface is clean.
What do you dislike? Not being able to push from sandbox to production. Not being able to run reports from the content repository.
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Nikki I.

Industry : Financial Services | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

A dynamic LMS, easy to use, with a good UX and friendly support

Jul 9, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The chat to have technical support (not a bot, real humans!). The mobile app and the possibility to create customized pages in the platform. This last function allows to create custom dashboard for different group of users.
What do you dislike? Some bugs in new releases that caused issues both for administrators and users. I expect more testing before the realese of a new version.
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Irene Maria M.

Industry : Retail | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Very practical and reliable platform, it covers all our needs 100%,

Jul 4, 2019

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to configure, wide options for customizing, excellent customer service, the technical support is so kind and fast.
What do you dislike? The report features can be improved, we have raised a request to get more reporting options and waiting for feedback
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Very useful tool for our sales team. Good usability

Jul 4, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like Docebo layout and its flexibility. I can create a course exactly the way I want and I can customize homepage and static pages.
What do you dislike? Sometimes finding useful options can become a little tricky because they're hidden, so this requires some extra effort.
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 501-1,000 | Level : Senior | Focus : Marketing | Experience using the software : 6-12 months as Administrator

Easy, focused on corporate education and a better partner you cannot find!

May 28, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is by far the best LMS we have used. With it, we can easily manage a large number of users, track their progress, and create reports from their activity. The user interface is simple yet is feature packed on both the admin and learner side.
What do you dislike? Because the trial period is so short with evaluating this system, I recommend that the testers have time set aside to maximize this opportunity.
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Reviewer verified by LinkedIn

Industry : Business Supplies and Equipment | Company size : 1,001-5,000 | Level : Partner | Focus : Purchasing | Experience using the software : More than 1 year as User

Great experience so far, simple, intuitive and scalable

Apr 24, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is an awesome tool that enables you to create a new comprehensive course just in a few clicks. This ease of the program's operation makes Docebo a suitable solution for non-techno-savvy users.
What do you dislike? There is basically nothing to complain about, which is already quite a rarity when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue.
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 1,001-5,000 | Level : Director | Focus : Program and Project Management | Experience using the software : 6-12 months as Member of the deployment/customization team

They have improved their product quite lot in the past 12 months

Feb 14, 2019

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's highly customizable. The multiple-language support is great for our international audience, as well as the ability to alter terms across the platform with the click of a button (ex. change Learning Plans to Learning Paths everywhere it appears).
What do you dislike? Improvements and platform updates come with a lot of bugs as it makes sense but their team is very responsive
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 201-500 | Level : Manager | Focus : Purchasing | Experience using the software : 6-12 months as User

An LMS platform that meets our needs now and tomorrow

Jan 29, 2019

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I did a lot of research into the features of various LMS platforms and an even deeper dive into the organizations developing them before changing LMS Platforms. Docebo was on my short list from the beginning just based on reviews and the list of features they offered, however, the more I researched the company I found they continue to innovate beyond the boundaries of most LMS platforms. The system far exceeded my expectations. The implementation team is a true partner in our success.
What do you dislike? The way you administer the system is different than our previous system, however, it has been a quick process to learn how to perform the tasks I need to complete. So far the system is exceeding my expectations.
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Phillip W. — Senior Account Executive at Origami Risk LLC

Industry : Computer Software | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Not your average eLearning platform. Good learning tools and approaches.

Aug 7, 2018

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great LMS platform for my company's online learning. Seems to have potential, but we haven't used it much yet. I like how information is transmitted through the system. Certainly more attractive than a PPT presentation...
What do you dislike? Please add more integrations. The main reason we didn't use it that much is that we didn't integrate it with our other applications.
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Reviewer verified by LinkedIn

Industry : Wine and Spirits | Company size : 501-1,000 | Level : Senior | Focus : Finance | Experience using the software : More than 1 year as Administrator