Corporate eLearning

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The Dilemma Of ROI And Learning: Why "Triple Bottom Line Of Learning" Is A Better Solution To Measuring The Benefits Of Learning

The Dilemma Of ROI And Learning: Why "Triple Bottom Line Of Learning" Is A Better Solution To Measuring The Benefits Of Learning

Over the past two years, we’ve felt a growing discomfort with the term ROI and the methods of measuring it for learning programs. We want to broaden and fully define the term as well as implement practical tools for measuring its many aspects. In this article, we look at the failings of traditional Return On Investment concepts, and then we offer a better way to define it.