Corporate eLearning

February 2, 2018

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.

by Usman Ghani

January 31, 2018

How STEM And eLearning Improve Cybersecurity In The US

The more we rely on technology, the more we realize what a danger that reliance poses. If the last couple of years have taught us anything about the digitization of our world, it’s that even though we’re opening doors and blazing trails in our brave, new, technological world, we’re simultaneously courting danger, and are more at risk in that world than we’ve ever been.

by Andrew Heikkila

January 31, 2018

Virtual Training Labs: Connecting Learning To Real Life

Virtual training labs are cloud-based training environments that help organizations—particularly their millennial employees—get hands-on learning experiences.

by Lucie Lawrence, Ph.D.

January 29, 2018

4 Steps To Evaluate Employee Learning Performance

Your company places a lot of money, time, and hard work training employees. Here are 4 quick techniques to prove training makes a difference!

by Ajay Pangarkar, CTDP, CPA, CMA

January 25, 2018

5 Tips To Develop Conflict Resolution Skills In Online Training

Are your employees always at odds with each other? Do they know how to appease an unhappy customer? In this article, I’ll share 5 tips to improve conflict resolution skills through online training.

by Christopher Pappas

January 24, 2018

The AI-Driven Digital Transformation Of Learning And Development

In 1950 Ray Bradbury published the short story There Will Come Soft Rains, itself based on a 1920 poem about human extinction due to an apocalypse. Bradbury’s story features an entirely intelligent computer-controlled house which continues to prepare food, clean itself, and even issue a fire alarm even though its former human inhabitants are no longer there.

by Steve Lowenthal

January 24, 2018

4 Tips For Training Content Localization Using Personalized Mobile Devices

When it comes to localization of training content, the first thing that comes to our mind is the translation of content into the desired language of a learner. This leads to better training outcomes with efficient delivery of courses in the best possible way. With technological advancement and development of mobile learning strategies, localization has significantly developed.

by Anubha Goel

January 22, 2018

How Data Transforms Learning And Development, Part 2: Google Analytics

Your learning platform likely gives you insights into which courses are being engaged with most and other metrics such as course completions, but there’s a whole host of information you’re probably missing out on if you stop there. There are dozens, if not hundreds of analytical tools you can embed into your platform. And while we don’t recommend embedding every single one, adding a tool like Google Analytics tracking will let you see how learners are really using your site and could be a real game-changer for your learning delivery. Here are 9 Google Analytics insights that will help you maximize your team’s work.

by Steve Lowenthal

January 21, 2018

How Data Transforms Learning And Development, Part 1: xAPI

Arguably at the heart of all digital transformation of L&D will be the role of data. L&D is miles behind here – all the evidence suggests there isn’t as much data being captured as there could be, and little use is made of the data that is captured.

by Steve Lowenthal

January 20, 2018 | Sponsored

Leading Millennials Vs. Managing Them: Why The Difference Matters

As the younger workforce grows, leading Μillennials will require a shift from a style of top-down management to collaborative inspiration. Talent and development leaders who are working with the emerging millennial workforce should keep in mind what engages them and use that to lead them.

by Dan Westmoreland

January 20, 2018 | Sponsored

6 Ways To Create Pull Learning Content

Recent learning trend reports tell of a move from push models of learning to a pull model. But what does that actually mean? And what do you need to do to make sure your learning pulls people in and even achieves that elusive 'viral' quality?

by Steve Lowenthal

January 19, 2018

6 Ways To Get The Translation And Localization Of Your Online Course Right

The global reach of eLearning is now a given. Whether it is for university coursework, corporate training, or other purposes, translation and localization must be done right, if learners are to be satisfied and your reputation is to be maintained. Here are some critical tips you will want to consider.

by Dina Indelicato