Employee Performance

February 9, 2020

Customer Service Skills Every Employee Should Have

Your organization’s customer service training program must encompass skills that engage employees and creates a lasting Customer Experience. Read the article and discover 10 of them that can guarantee success.

by Nolan Hout

February 9, 2020

6 Tips For Using A Workforce Training LMS To Close The Skill Gaps Quickly

They say knowledge is half the battle, but not when you have half the time. Once skill-gaps are named and shamed, how do you correct them quickly? In this article, I share tips to use an LMS for workforce training to bridge those gaps and get employees back on track.

by Christopher Pappas

February 2, 2020

Workforce Training Must-Haves: 6 Features That No Workforce Development LMS Is Complete Without

Ongoing online training is a major component of job satisfaction because it shows progress and growth. What LMS tools are essential for its successful implementation? In this article, I highlight the essential features that no workforce development LMS is complete without.

by Christopher Pappas

January 29, 2020

5 Pointers To Leverage Talent And New Thinking Into Stellar Performance

Many believe that the mobility of top talent and the ubiquity of knowledge and new thinking is compressing competitive advantage. This article focuses on 5 pointers needed to build a WHY FRAMEWORK that will guide the action required to leverage talent and new thinking into stellar performance.

by Phil McInnes

January 26, 2020

7 Elements Missing From Your Current Workforce Development Strategy

Something isn’t quite right about your workforce development strategy. But how do you know what’s lacking? More importantly what benefits can a new LMS bring to your business by bridging the gaps?

by Christopher Pappas

January 26, 2020

Back To Basics: How Gamification Can Improve Employee Engagement In 2020

The truth is everyone likes to be rewarded. Gamification makes mundane tasks enjoyable for employees and boosts the engagement rate. Here are 6 ways in which gamification can transform the way your employees work.

by Asavari Sharma

January 25, 2020

5 Mistakes You Didn’t Know You Were Making With JIT Learning

You decided your learners needed Just-In-Time (JIT) learning. Except, your JIT program hasn’t performed very well, yet. You might be making one of these mistakes. The good news is they all have easy fixes.

by Jay McGrane

January 24, 2020

Reasons Why Your Leadership Program Needs Executive Coaching

Executive coaching enhance the overall outcome of leadership and development plans that help leaders shine in their aspiring roles.

by Nolan Hout

January 23, 2020

HR Leaders Role In Active Employee Engagement

Implementing the right employee engagement strategies works well with all different types of organizations. Read this article to learn what HR leaders can do.

by Olivia Smith

January 22, 2020 | Sponsored

How To Overcome L&D Challenges By Creating Learning Strategies That Drive Performance

Challenging the status quo isn't easy for L&D professionals. In this article, we'll take a deeper dive into how the L&D profession has been shifting over the years. We'll explore which steps you need to take to overcome L&D challenges and how creating "better learning" affects performance and productivity.

by Roberta Gogos

January 17, 2020 | Sponsored

Culture Change (Line Dance?) Or Culture Transformation (Moonwalk?)

Culture change and cultural transformation look similar, but aren’t: culture change involves "the way we do things around here" (think process) while cultural transformation means a complete reassessment and overhaul of an organization’s character.

by Fran Willis White

January 14, 2020

eBook Release: Going Global Without Going Over Budget

Branching into new markets usually translates into a sizable L&D budget. However, there are ways to cut costs without comprising quality and train your remote workforce with limited online training resources.

by Christopher Pappas