November 10, 2021 | Sponsored
Decoding Learnerspeak: Translate Empathy Interviews Into Learner Experience
L&D folks and learners don’t always speak the same language. That mismatch keeps us from understanding and advocating for the needs learners share with us in empathy interviews. This handy phrasebook will help you translate learner preferences into recommendations that speak to the business.
by Tiffany Vojnovski