Published:
October 2, 2026
Top 20 People's Choice
LMS Software
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Absorb is an agentic AI-powered learning platform that trains employees, partners, and customers. AI agents automate admin, personalize learning, and coach learners in real time, backed by native authoring, integrations, and reporting and analytics. Read more
(157 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Absorb? Users are 96% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Easy to learn, easy to use, and easy to like, TalentLMS is designed to get a “yes” from everyone, including C-level execs, budget heads, and busy employees. Now, instead of checking out, your whole organization leans into training. Read more
(315 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Strongly Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend TalentLMS? Users are 96% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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360Learning is the AI-driven enterprise LMS that closes skills gaps by capturing internal expertise with collaborative learning Academies. Read more
(277 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend 360Learning? Users are 94% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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GyrusAim is a comprehensive Learning Management System (LMS) that helps organizations manage learning, compliance, certifications, qualifications, and workforce development. Designed for growing organizations through complex, multi-site enterprises. Read more
(103 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend GyrusAim? Users are 94% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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iSpring LMS is designed to close skill gaps across the entire employee lifecycle, from onboarding to continuous growth. Read more
(56 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend iSpring LMS? Users are 94% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Acorn is the AI-powered skills and development platform that maps the skills each role needs, shows where people stand today, and builds development plans that close the gaps. Read more
(15 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Strongly Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Agree
Net Promoter Score- Would you recommend Acorn? Users are 94% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Transform your blended learning with the top cloud-based Learning Management System for law firms. Intellek LMS is a user-friendly, customizable employee training LMS platform and the best LMS software to use when working remotely. Read more
(28 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Intellek LMS? Users are 92% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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LearnUpon is an Agentic Learning Platform that moves beyond the limits of the traditional LMS with intelligent agents that take on the operational load, freeing your team's energy to focus on strategic impact. Read more
(69 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend LearnUpon? Users are 92% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Open LMS, the world’s largest provider of hosting and support for open-source Moodle™, helps organizations deliver flexible, scalable learning experiences. Serving thousands globally across industries and higher education. Read more
(11 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Open LMS? Users are 96% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Adobe Learning Manager - A full featured LMS to deliver personalized engaging learning experiences at scale. Read more
(88 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Adobe Learning Manager? Users are 92% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Bridge is the most connected LMS you’ll ever use. Bring learning, skills and performance together to onboard and train people, map skills with AI, build career paths and support better performance conversations. Read more
(36 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Strongly Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Bridge? Users are 94% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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CYPHER is the AI-native platform built to power modern training operations. Use CYPHER to create, manage & scale commercial-grade training across employees, partners, customers, agents, franchises & members — and achieve stronger business outcomes. Read more
(44 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend CYPHER Learning? Users are 92% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Agree
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The Docebo Learning Platform. Driven by innovation, powered by AI. Built for the business of learning. Read more
(167 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Strongly Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Docebo? Users are 92% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Agree
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Kwiga LMS is an all-in-one platform to create and deliver online courses, schools, and coaching programs. It offers live and recorded lessons, payment automation, analytics, and tools to engage learners and grow your education business. Read more
(19 reviews)System Usability Scale- I think that I would like to use it frequently. Users Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Agree
- I think that I would need the support of a technical person to be able to use it. Users Strongly Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Strongly Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Strongly Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Agree
- It fits my current situation. Users Agree
- It is useful. Users Agree
Net Promoter Score- Would you recommend Kwiga LMS? Users are 88% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Agree
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Litmos is the Learning Acceleration Platform, helping more than 11,000 organizations in 150 countries build human capability in the AI era across their workforce, partners, and customers. Read more
(69 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Litmos? Users are 90% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Teachfloor is a next-generation LMS and community platform tailored for higher education and corporate training. Read more
(70 reviews)System Usability Scale- I think that I would like to use it frequently. Users Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend Teachfloor? Users are 92% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Strongly Agree
CEx Score- The service lived up to my expectations. Users Strongly Agree
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Softbook is the LMS platform that runs your entire online school from one place — courses, sales, marketing, and live webinars in one product. For online schools, independent experts, and corporate L&D. Unlimited students. 30 days free. Read more
(88 reviews)System Usability Scale- I think that I would like to use it frequently. Users Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Agree
- It fits my current situation. Users Agree
- It is useful. Users Agree
Net Promoter Score- Would you recommend Softbook LMS? Users are 90% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Agree
CEF Score- Overall I am satisfied with the service I received. Users Agree
CEx Score- The service lived up to my expectations. Users Agree
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SkyPrep LMS specializes in automating and transitioning any aspect of your employee training to an online platform, simply, and painlessly. Read more
(48 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Strongly Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Agree
- It fits my current situation. Users Agree
- It is useful. Users Agree
Net Promoter Score- Would you recommend SkyPrep LMS? Users are 88% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Agree
CEF Score- Overall I am satisfied with the service I received. Users Agree
CEx Score- The service lived up to my expectations. Users Agree
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GoSkills is an easy-to-use, cloud-based LMS/LXP for startups and SMBs to effortlessly create, track, and scale training. As an affordable, AI-first platform, it allows organizations of any size to launch modern employee development programs fast. Read more
(51 reviews)System Usability Scale- I think that I would like to use it frequently. Users Agree
- I found it unnecessarily complex. Users Disagree
- I thought it was easy to use. Users Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Strongly Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Strongly Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Strongly Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Strongly Agree
- It fits my current situation. Users Strongly Agree
- It is useful. Users Strongly Agree
Net Promoter Score- Would you recommend GoSkills? Users are 94% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Strongly Agree
CEF Score- Overall I am satisfied with the service I received. Users Agree
CEx Score- The service lived up to my expectations. Users Agree
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The Customer Learning & Intelligence Platform for Your Entire Ecosystem. Create, deliver, monetize, and measure training for external audiences. Read more
(37 reviews)System Usability Scale- I think that I would like to use it frequently. Users Strongly Agree
- I found it unnecessarily complex. Users Strongly Disagree
- I thought it was easy to use. Users Agree
- I think that I would need the support of a technical person to be able to use it. Users Disagree
- I found the various functions were well integrated. Users Agree
- I thought there was too much inconsistency in it. Users Disagree
- I would imagine that most people would learn to use it very quickly. Users Agree
- I found it very cumbersome to use. Users Disagree
- I felt very confident using it. Users Agree
- I needed to learn a lot of things before I could get going with it. Users Disagree
Perceived Usefulness- It provides the right functions. Users Strongly Agree
- I am able to use it to complete my task(s). Users Agree
- I am able to use it to fulfill my goal(s). Users Agree
- It fits my current situation. Users Agree
- It is useful. Users Agree
Net Promoter Score- Would you recommend Thought Industries? Users are 88% likely to recommend this product.
CSAT Score- It was easy for me to get help. Users Agree
CEF Score- Overall I am satisfied with the service I received. Users Agree
CEx Score- The service lived up to my expectations. Users Agree
Methodology
This Top 20 LMS list has been planned following a holistic approach based on input from actual users who were willing to share their experience with the LMS. Only reviews that were posted in the last 12 months were considered during the evaluation process. The reviews have been verified one by one by eLearning Industry.
The order of appearance is a function of the following metrics:
System Usability Scale (SUS): The most widely used and validated metric for measuring ease of use.
Perceived Usefulness: The degree to which a user considers that the LMS maximizes their work performance.
Net Promoter Score (NPS): The metric that quantifies on a 1-10 scale how much users are likely to recommend the product or not.
Customer Satisfaction (CSAT Score): measures the degree of customer happiness with a particular product, service, or interaction.
Customer Effort (CEF Score): quantifies the amount of effort required to get customer support from the LMS vendor.
Customer Expectation (CEX Score): measures the gap between customer expectations and service received by the LMS vendor.
All of the above metrics are calculated based on a 5-step Likert scale from Strongly Disagree to Strongly Agree.
Our methodology was developed in collaboration with Dr. Panagiotis Zaharias who is a scientific collaborator of eLearning Industry INC and UX expert.
Our pricing scenario
This Top 20 LMS list has been planned following a holistic approach based on input from actual users who were willing to share their experience with the LMS. Only reviews that were posted in the last 12 months were considered during the evaluation process. The reviews have been verified one by one by eLearning Industry.
The order of appearance is a function of the following metrics:
System Usability Scale (SUS): The most widely used and validated metric for measuring ease of use.
Perceived Usefulness: The degree to which a user considers that the LMS maximizes their work performance.
Net Promoter Score (NPS): The metric that quantifies on a 1-10 scale how much users are likely to recommend the product or not.
Customer Satisfaction (CSAT Score): measures the degree of customer happiness with a particular product, service, or interaction.
Customer Effort (CEF Score): quantifies the amount of effort required to get customer support from the LMS vendor.
Customer Expectation (CEX Score): measures the gap between customer expectations and service received by the LMS vendor.
All of the above metrics are calculated based on a 5-step Likert scale from Strongly Disagree to Strongly Agree.
Our methodology was developed in collaboration with Dr. Panagiotis Zaharias who is a scientific collaborator of eLearning Industry INC and UX expert.
Score
The total score is calculated by a weighted algorithm that factors together System Usability, Perceived Usefulness, Net Promoter Score (NPS), customer satisfaction (CSAT), customer effort (CEF), and customer expectation (CEX) scores based on user reviews.
System Usability Scale
System Usability Scale is the most widely used and validated metric for measuring ease of use.
Perceived Usefulness
Perceived Usefulness is the degree to which a user considers that the software maximizes their work performance.
Net Promoter Score
Net Promoter Score (NPS) is a metric that quantifies in a 1-10 scale how much users are likely to recommend the product or not.
CSAT
Customer Satisfaction (CSAT) score measures the degree of customer happiness with a particular product, service or interaction.
CEF
Customer Effort (CEF) score quantifies the amount of effort required to get customer support from the LMS vendor.
CEx
Customer expectation (CEX) score measures the gap between customer expectations and service received by the LMS vendor.
